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koitsu
Premium,MVM
join:2002-07-16
Mountain View, CA
kudos:20

1 edit

reply to mastermind278

Re: Audio Issues - Out of Sync

FWIW, this sounds like an audio driver bug, plain and simple. I do not believe the issue has anything to do with your temperatures, voltages, etc..

I recommend you contact Asus about the issue, as they can reach out to the audio chipset manufacturer and try to get you a fix. They're the only ones who can help you in this case.

I should note when explaining the problem to Asus, you need to be *as crystal clear as possible*. Talk to them like you're talking to a 7 year old. I'm not being insulting either -- you really do need to talk to them like this. Literal step-by-step instructions to reproduce the issue are best.

I speak from experience on this one -- I had to go through this ordeal to report bugs in their Xonar DG drivers, but ended up just saying f-it and scrapped the card. Too many bugs. The hardware = great, the drivers = crap.

I have seen audio/video desync before on systems where one is doing *extreme* amounts of write disk I/O while also recording audio *and* CPU usage is high. For example: capturing a 1920x1200 @ 32-bit desktop at 30fps (while running a game), along with audio (raw 44kHz 16-bit), and writing it to a flat file on the hard disk. Check out what happens. You can hear the audio get out of sync, *and* start to change base frequencies. Changing the capturing application (VirtualDub) to encode the video/audio instead of raw doesn't help either -- it just results in more CPU load. VirtualDub has ways to visually indicate the desync though, so that's how I was able to figure it out. Whee.
--
Making life hard for others since 1977.
I speak for myself and not my employer/affiliates of my employer.


mastermind278
Premium
join:2001-07-12
Clementon, NJ

Well I do think it might be a hardware issue so I will try to speak with Asus later this week. Now that I think about it, when I had the system running OSX I also encountered the same issue (but at that time just figured it was due to some compatibility issue).
--
Mastermind 4 Life ® ™ ©


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