US Cable Support > Comcast HSI > [Speed] Comcast Business Class Speed Upgraded in California ?

reply to NetFixer

Re: [Speed] Comcast Business Class Speed Upgraded in California

said by Comcast :

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5.1 Termination for Convenience. Notwithstanding any
other term or provision in this Agreement, Customer shall have
the right to terminate a Service Order, or this Agreement in
whole or part, at any time during the Service Term upon sixty
(60) days prior notice to Comcast, and subject to payment to
Comcast of all outstanding amounts due for the Services, any
and all applicable Termination Charges, and the return of any
and all Comcast Equipment.

Termination Charges: Charges that may be imposed by
Comcast if, prior to the end of the applicable Service Term (a)
Comcast terminates Services for cause or (b) Customer
terminates Services without cause. Termination Charges with
respect to each terminated Service Order shall equal, in addition
to all amounts payable by Customer in accordance with Section
5.3, seventy-five percent (75%) of the remaining monthly fees
that would have been payable by Customer under the Service
Order if the Services described in the Service Order had been
provided until the end of the Service Term. In the event the
Agreement is terminated as herein described during the initial
Service Term, Termination Charges shall also include one
hundred percent (100%) of any amount paid by Comcast in
connection with Custom Installation, as that term is defined in
Section 2.7, for the Services provided by Comcast under the
Service Order

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Weird, I searched on the word "termination" and could not find it. Thanks for the leg work.

reply to ropeguru
ropeguru - since you said you're not seeing the erratic speeds after PB ends, would you mind collecting some data? There is a wireshark version for windows if you're not on a mac/linux/bsd box. Would you mind generating a pcap trace as I've done so I can look at it?

I can help you find a local mirror so we're comparing apples to apples for the test.
--
"Women. Can't live with 'em, pass the beer nuts." -Norm

reply to pflog
I will do it for you on Saturday. My computer has been taken over by the zombie wife hand braking Halloween movies.

reply to pflog

during speedboost

after speedboost

said by pflog:

said by JohnInSJ:

said by pflog:

ropeguru - since you said you're not seeing the erratic speeds after PB ends, would you mind collecting some data? There is a wireshark version for windows if you're not on a mac/linux/bsd box. Would you mind generating a pcap trace as I've done so I can look at it?

I can help you find a local mirror so we're comparing apples to apples for the test.

I'd be happy to as well (via linux) for 15/3 speeds

Edit: just tell me what to do to recreate your scenario

Thanks appreciate it! I've been doing the following:

as root: tcpdump -i em0 -w speed.pcap host 204.152.184.73
as user: wget »ftp://freebsd.isc.org/pub/FreeBSD/ISO-···vefs.iso

Then I open up speed.pcap in wireshark, then click the Statistics menu and then IO graph (thanks espaeth for the info on IO graph, it's much better than the tcp throughput graph).

From there, to get those 3 10s groups of images, I set:

X axis tick interval: 0.01s
X axis pixels per tick: 1
Y axis units: Bytes/tick

Then you can scroll left/right to see a zoomed in view of the traffic. In my cast right around 23.5 seconds in, speeds fall off then go into their sawtooth pattern. Your duration of PB may vary of course

Thanks for doing this!

Awesome thanks!

ComcastDJ -THAT is what the graph should look like. Please get the 27/7 plan fixed.
--
"Women. Can't live with 'em, pass the beer nuts." -Norm

reply to ropeguru

windows io graph