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almex
Premium Member
join:2001-09-18
Chandler, AZ

almex

Premium Member

[AZ] Service outage

Internet has been down since midnight. Modem log shows "TLV-11 - unrecognized OID". Rebooting the modem does not fix, shows the same error. Help!

CoxTech1
join:2002-04-25
Chesapeake, VA

1 recommendation

CoxTech1

Member

That particular message is not service related and wouldn't be a factor. PM me the modem's MAC address and I'll take a look.

almex
Premium Member
join:2001-09-18
Chandler, AZ

almex

Premium Member

PM sent.
AZHSISUPPRT2
join:2007-11-01
Glendale, AZ

1 recommendation

AZHSISUPPRT2 to almex

Member

to almex
TLV stands for Type Length Value and the other half of the message is saying that it had an unrecognized object identifier. This is a generic error.

If you're curious as to the different types of messages a list of them is in the DOCSIS 3.0 specification CM-SP-MULPIv3.0-I17-111117 MAC and Upper Layer Protocols Interface Specification on page 478.

»www.cablelabs.com/cablem ··· s30.html

Thanks,