dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
482
share rss forum feed


almex
Premium
join:2001-09-18
Mesa, AZ

[AZ] Service outage

Internet has been down since midnight. Modem log shows "TLV-11 - unrecognized OID". Rebooting the modem does not fix, shows the same error. Help!
--
"Careful, we don't want to learn from this!" --Calvin & Hobbes


CoxTech1
VIP
join:2002-04-25
Chesapeake, VA
kudos:79

1 recommendation

That particular message is not service related and wouldn't be a factor. PM me the modem's MAC address and I'll take a look.


almex
Premium
join:2001-09-18
Mesa, AZ
PM sent.

AZHSISUPPRT2

join:2007-11-01
El Mirage, AZ
kudos:7

1 recommendation

reply to almex
TLV stands for Type Length Value and the other half of the message is saying that it had an unrecognized object identifier. This is a generic error.

If you're curious as to the different types of messages a list of them is in the DOCSIS 3.0 specification CM-SP-MULPIv3.0-I17-111117 MAC and Upper Layer Protocols Interface Specification on page 478.

»www.cablelabs.com/cablemodem/spe···s30.html

Thanks,
--
Chris@Cox Communications Arizona