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hack_w

join:2010-01-22
North York, ON

2 edits

Unreachable customer support

What andrew_n said is absolutely true. I called teksavvy at lease 5 times, and I was always put on hold AUTOMATICALLY to listen to music indefinitely every time. Teksavvy's customer support used to be easy to reach, but it has changed. I've been a loyal customer of teksavvy for over 2 years. Now I'm considering moving.

ftp1020

join:2007-01-30
Canada
said by hack_w:

Now I'm considering moving.

You're not alone.


erfans

join:2008-10-10
Canada
kudos:1
reply to hack_w
Yup, when I had issues with my connection. I would usually wait for at least an hour to get to a representative on the phone. This happened every time I called.
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