said by hack_w:
What andrew_n said is absolutely true. I called teksavvy at lease 5 times, and I was always put on hold AUTOMATICALLY to listen to music indefinitely every time. Teksavvy's customer support used to be easy to reach, but it has changed. I've been a loyal customer of teksavvy for over 2 years. Now I'm considering moving.
I'm sorry to hear of your dissatisfaction. Please message us in the direct forum anytime if you have questions or need any assistance.