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pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3
reply to Atacand

Re: [Caps] Comcast Business vs Residential and data usage

said by Atacand :

So what if s/he is torrenting? Hopefully s/he is using a VPN to mask the payload. S/he is paying for the bandwith and it is theirs to use as they see fit.





--
"Women. Can't live with 'em, pass the beer nuts." -Norm


JohnInSJ
Premium
join:2003-09-22
Aptos, CA
reply to Atacand
said by Atacand :

So what if s/he is torrenting? Hopefully s/he is using a VPN to mask the payload. S/he is paying for the bandwith and it is theirs to use as they see fit.

within the limits of the TOS and the law, of course. Masking the payload doesn't get around the TOS
--
My place : »www.schettino.us

medbuyer

join:2003-11-20
kudos:4
reply to Atacand
said by Atacand :

So what if s/he is torrenting? Hopefully s/he is using a VPN to mask the payload. S/he is paying for the bandwith and it is theirs to use as they see fit.

you're joking right?...

do you know exactly what happens when a person like you and or others who's got comcast who maximizes / saturates his bandwidth every month like he doesn't care?

is that why you posted anonymously? afraid your cover might get blown?

I like pflog See Profile beating the donkey's ass....


Atacand

@leaseweb.com
Actually, in all sincerity, I don't know what happens when someone saturates the node and uses as much as they want.

What happens? Congestion?

medbuyer

join:2003-11-20
kudos:4

we'll keep beating the donkey's ass till he understands...
said by Atacand :

Actually, in all sincerity, I don't know what happens when someone saturates the node and uses as much as they want.

What happens? Congestion?

I'm gonna leave it up to you to find out...google is your friend...


Atacand

@leaseweb.com
reply to medbuyer
From what I understand, business class accounts are unlimited -- all you can eat.

Am I wrong?

medbuyer

join:2003-11-20
kudos:4
said by Atacand :

From what I understand, business class accounts are unlimited -- all you can eat.

Am I wrong?

yes, you're misunderstanding what Comcast's TOS reads and tries to tell you..

your reply implied that the OP was still on resi accounts and that using it to UL 950GB is ok...

said by Atacand :

So what if s/he is torrenting? Hopefully s/he is using a VPN to mask the payload. S/he is paying for the bandwith and it is theirs to use as they see fit.

OP is still asking about business accounts, so technically he's still on the resi side.

and even if it was a business account...read below..

said by JohnInSJ:

1TB (or near saturation) uplink use on starter will probably get you the "please upgrade to the next level or terminate" request. There are no PUBLISHED caps, but there are weasel words in the TOS about excessive use at a given service level. You might want to go with Premium, and limit your uplink to about 50-75% total capacity on average.



Atacand

@leaseweb.com
I've combed the entire business-class contract and searched it specifically for keywords 'usage' and 'excessive', and the only mention is pertaining to abusing voices, such as mass dialing for telemarketing.

Please, I'm not trolling, but I'd love to see where it says this.


JohnInSJ
Premium
join:2003-09-22
Aptos, CA
»business.comcast.com/smb/accepta···e-policy

III. Network Management and Limitations on Data Consumption

The Service is for commercial use only in a small, medium, or large business as determined by the applicable Business Services Agreement. Therefore, Comcast reserves the right to suspend or terminate Service accounts where data consumption is not characteristic of a typical commercial user of the Service as determined by the company in its sole discretion, or where it exceeds published data consumption limitations. Common activities that may cause excessive data consumption in violation of this Policy include, but are not limited to, numerous or continuous bulk transfers of files and other high capacity traffic using (i) file transfer protocol ("FTP"), (ii) peer-to-peer applications, and (iii) newsgroups. Your business must also ensure that its use of the Service does not restrict, inhibit, interfere with, or degrade any other person's use of the Service, nor represent (as determined by Comcast in its sole discretion) an overly large burden on the network. In addition, your business must ensure that its use of the Service does not limit or interfere with Comcast's ability to deliver and monitor the Service or any part of its network.

If your business uses the Service in violation of the restrictions referenced above, that is a violation of this Policy. In these cases, Comcast may, in its sole discretion, suspend or terminate your business' Service account or request that it subscribe to a different version of the Service if it wishes to continue to use the Service at higher data consumption levels. Comcast may also provide versions of the Service with different speed and data consumption limitations, among other characteristics, subject to applicable Business Services Agreements. Comcast's determination of the data consumption for Service accounts is final.
--
My place : »www.schettino.us


Atacand

@leaseweb.com
After reading that, I just closed my torrent client.

(I'm on business class.)

Thanks for the clarification.

medbuyer

join:2003-11-20
kudos:4

1 edit
said by Atacand :

After reading that, I just closed my torrent client.

(I'm on business class.)

Thanks for the clarification.

so now you understand....but being anonymous with your ISP domain showing didnt help...

i was kinda expecting that you were a business client but thought that you must have more than a bigger pipe than what regular Comcast biz subscriptions could provide a hosting / data center company...

and just so you know...proxies doesnt cover all your tracks...if you know what I mean....


Atacand

@leaseweb.com
I am well aware that proxies do not cover all of my tracks.

OpenVPN on the other hand....


plencnerb
Premium
join:2000-09-25
Carpentersville, IL
kudos:3
reply to JohnInSJ
said by JohnInSJ:

»business.comcast.com/smb/accepta···e-policy

III. Network Management and Limitations on Data Consumption

The Service is for commercial use only in a small, medium, or large business as determined by the applicable Business Services Agreement.

The way I read that, if you want Business Class service, it must be for commercial use only. If that is true, and totally enforceable by Comcast, then how are people getting "Business Class" service at a non-business location? I've seen many posts on here where people will order Business Class to avoid the 250 GB cap (when it was in place), and they get it.

Not trying to start a fight here or anything, but the way I read that statement, if I'm not a business (aka a normal Joe Home User), I should not be allowed to get Business Class service. Or, am I missing something?

--Brian
--
============================
--Brian Plencner

E-Mail: CoasterBrian72Cancer@gmail.com
Note: Kill Cancer to Reply via e-mail

n_w95482
Premium
join:2005-08-03
Ukiah, CA
said by plencnerb:

The way I read that, if you want Business Class service, it must be for commercial use only. If that is true, and totally enforceable by Comcast, then how are people getting "Business Class" service at a non-business location? I've seen many posts on here where people will order Business Class to avoid the 250 GB cap (when it was in place), and they get it.

Not trying to start a fight here or anything, but the way I read that statement, if I'm not a business (aka a normal Joe Home User), I should not be allowed to get Business Class service. Or, am I missing something?

--Brian

When I signed up for it, they classified my residence as a home office. Presumably, that would fall under the small business portion. I didn't have to provide a business name though.
--
KI6RIT


JohnInSJ
Premium
join:2003-09-22
Aptos, CA
reply to plencnerb
said by plencnerb:

said by JohnInSJ:

»business.comcast.com/smb/accepta···e-policy

III. Network Management and Limitations on Data Consumption

The Service is for commercial use only in a small, medium, or large business as determined by the applicable Business Services Agreement.

The way I read that, if you want Business Class service, it must be for commercial use only. If that is true, and totally enforceable by Comcast, then how are people getting "Business Class" service at a non-business location? I've seen many posts on here where people will order Business Class to avoid the 250 GB cap (when it was in place), and they get it.

Not trying to start a fight here or anything, but the way I read that statement, if I'm not a business (aka a normal Joe Home User), I should not be allowed to get Business Class service. Or, am I missing something?

--Brian

Most people have "home businesses" - I do. You can get business class by saying you have a home business. You still are bound to the TOS/AUP. The wording is vague (I call this the weasel words clause) but I expect it's there to give comcast the option to reign in or upsell a customer who fills up or down or both pipes 24/7 on one of the lower tiers "because there is no cap" - I personally use anywhere between 200-400GB/mo, seldom more, on starter. I doubt I am anywhere near using "too much"

Starter 12/2 was 3.7TB down, .632TB up total capacity (ignoring speedboost). I was using about 10% of capacity before, even less now that it's 15/3.
--
My place : »www.schettino.us


Atacand

@leaseweb.com
I have the Premium 27/7 and am getting speeds of about 33/8. Is that normal?

Does anyone have an idea of what acceptable usage would be of this tier? Guesses?


pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3
said by Atacand :

I have the Premium 27/7 and am getting speeds of about 33/8. Is that normal?

Does anyone have an idea of what acceptable usage would be of this tier? Guesses?

33/8 during powerboost I take it?

As for acceptable use, I don't think there are any defined "limits" to where someone would get the call to bump up their speed plan. At least I've never seen anything confirmed.
--
"Women. Can't live with 'em, pass the beer nuts." -Norm


Atacand

@leaseweb.com
I'm getting ~35/7 sustained.

The sales rep told me there was powerboost, but I have yet to see it.


pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3
said by Atacand :

I'm getting ~35/7 sustained.

The sales rep told me there was powerboost, but I have yet to see it.

Weird. The advertising material and others with 27/7 are seeing 27 sustained (although it's erratic, it averages out to 27 Mbps).

I guess they pushed a different config to your modem than the rest of us
--
"Women. Can't live with 'em, pass the beer nuts." -Norm


NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
said by pflog:

said by Atacand :

I'm getting ~35/7 sustained.

The sales rep told me there was powerboost, but I have yet to see it.

Weird. The advertising material and others with 27/7 are seeing 27 sustained (although it's erratic, it averages out to 27 Mbps).

I guess they pushed a different config to your modem than the rest of us

OTOH, if Atacand is doing the speed tests through a VPN to leaseweb.com, that could have an effect too.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.


pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3
said by NetFixer:

OTOH, if Atacand is doing the speed tests through a VPN to leaseweb.com, that could have an effect too.

Perhaps, but how can a VPN cause PB to "stay on"?
--
"Women. Can't live with 'em, pass the beer nuts." -Norm


Atacand

@leaseweb.com
reply to NetFixer
The speed test results are from speedtest.comcast.net and speedtest.net.

I do realize that speeds will be lower when using the VPN, but luckily, they haven't been much lower.

Here are my speed test results WITH the VPN connected. Very pleased!

»stage.results.speedtest.comcast.···2592.png


pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3
Speed test results are notorious for misreporting speeds, since they do not last long enough to test sustained speeds.

Try running shaperprobe to get your actual post-PB speeds.
--
"Women. Can't live with 'em, pass the beer nuts." -Norm

medbuyer

join:2003-11-20
kudos:4
reply to plencnerb
said by plencnerb:

The way I read that, if you want Business Class service, it must be for commercial use only. If that is true, and totally enforceable by Comcast, then how are people getting "Business Class" service at a non-business location? I've seen many posts on here where people will order Business Class to avoid the 250 GB cap (when it was in place), and they get it.

Not trying to start a fight here or anything, but the way I read that statement, if I'm not a business (aka a normal Joe Home User), I should not be allowed to get Business Class service. Or, am I missing something?

--Brian

don't forget those workers who telecommute from home...

not exactly a business but an employer requirement or employer paid perk..


Atacand

@leaseweb.com
reply to pflog
Here's my shaper probe results (without the VPN, of course) :

DiffProbe release. January 2012.
Shaper Detection Module.

Connected to server 80.239.142.215.

Estimating capacity:
Upstream: 7983 Kbps.
Downstream: 33236 Kbps.

The measurement will last for about 2.5 minutes. Please wait.

Checking for traffic shapers:

Upstream: No shaper detected.
Median received rate: 7765 Kbps.

Downstream: Burst size: 19641-19784 KB; Shaping rate: 28746 Kbps.

For more information, visit: »www.cc.gatech.edu/~partha/diffprobe
logout


pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3
Yep, so you're seeing ~8 Mbps upstream power boost, ~33 Mbps downstream power boost, and sustained speeds of ~27/7.
--
"Women. Can't live with 'em, pass the beer nuts." -Norm


Atacand

@leaseweb.com
We switched from residential to business class internet las week because we were exceeding our 250GB data allowance.

Someone in the household is disabled and streams ~450GB/month on streaming services -- it's all they have, and we don't subscribe to TV.

We are coming from the 105/20 Extreme tier on the residential side, and the speed difference is quite noticeable. The only two things we are really gaining are better customer support and [almost] unlimited data usage.

Do you think the Premium tier (27/7) is sufficient to stream a HD movie on say an Apple TV or Hi-Def TV while another user streams CD-quality music and browses the internet at high speed?

Also, does business class traffic get some type of priority above that of residential traffic? I realize I'm connected to the same node as the residential folks (they used the existing residential drop), but my ping times are more stable, and even though there is powerboos that I was unaware of, the speeds aren't all over the place -- they seem more stable.

Any thoughts on traffic priority for business class customers and the bandwith usage I asked about?

Thank you.


pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3
said by Atacand :

Do you think the Premium tier (27/7) is sufficient to stream a HD movie on say an Apple TV or Hi-Def TV while another user streams CD-quality music and browses the internet at high speed?

Yes, even 720p higher end video streaming is more like 6 Mbps and Netflix uses nowhere near that:

Netflix streams HD content using Microsoft VC1AP encoding at a maximum bitrate of between 2600 kbit/s and 3800 kbit/s (depending on the movie).

3800 kbit/s (or ~4 Mbps, rounding up) is less than 1/6th of your bandwidth. So if the route and connection is clean, you could theoretically stream probably 4-5 simultaneously, and CD streaming is much, much less. So 1 HD video stream + CD streaming should be no problem.

Also, does business class traffic get some type of priority above that of residential traffic? I realize I'm connected to the same node as the residential folks (they used the existing residential drop), but my ping times are more stable, and even though there is powerboos that I was unaware of, the speeds aren't all over the place -- they seem more stable.

Nope, same lines and same priority.
--
"Women. Can't live with 'em, pass the beer nuts." -Norm


Atacand

@leaseweb.com
Do you think 1TB of usage is excessive for the 27/7 plan?

greg925

join:2010-12-23
I am on Comcast business class and done 2tb this month so far no call I am pretty sure on business class you would not get a call there is no cap for business class I hope that answers your question