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rantanamo

join:2012-10-23
Garland, TX
reply to bohratom

Re: [HD] Cartoon Network HD Ch 757

said by bohratom:

said by rantanamo:

Zap2It confirmed they got my mail and added it,

Yes, Your email made zap2it (which Verizon pays to provide guide data) make them add it to the guide....

quote:
Dear Zap2it user,
Thank you for your email.
We see that the lineup discrepancy you noted below is now corrected on the site.
We do apologize for any inconvenience and thank you for being a Zap2it user.
If you should have any other questions, please be sure to reference our Help page at:
»www.zap2it.com/services/site/hel···tmlstory

Regards,
The Zap2it Customer Feedback Team
It wasn't there before I emailed them. It showed up right after they sent me this. There have been times they've waited weeks and even months until I pointed out changes to them. You laugh, but the thing is, if they don't catch a change and no one notifies them of the change, they simply won't change it. Have seen it time and time again, so I started writing in and they respond.