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One More Too

join:2010-09-09
Galena, IL
reply to suceress

Re: [HN7000S] Any HN7000S users losing signal @ same time every

said by suceress:

I tried to do the push-pull test but I didn't have any other volunteers to watch the signal strength and my laptop didn't get signal from the router all the way out by the dish so I had to abort. I may try later when someone is around to help and it isn't so cold.

If you download and use the utility that I pointed you toward in an earlier post, you don't need someone to help you read the changes in the signal levels. It will give you an audible indication of the signal level.

Kman08

join:2012-10-27
Redwood, NY
reply to suceress

Thanks for your description on the cover. I was not familiar with that. It clears it up for me though. Thank you.

I am not sure where you are located. For me, yes, southern sky. In fact very close to the same position that my Hughes HN7000 set up was. The dish still points to the general direction that Syracuse is located. The azimuth for my dish to point to get on to the beam from VIASAT-1 was at (true) 229.5 degrees, (magnetic 242.7 degrees. I use the site www.dishpointer.com to locate my azimuth from my address. There are others. But I like their set up. Of course the satellite itself is located a 115.1 W. You can put in your address and obtain the information you need.

I wish there was something that would be done with the lease fee too. I find that distasteful. And I wish the LNFZ period would extend one hour in both directions as well. Other than that, I have enjoyed the service so far. It has been, again I am compelled to say this, (so far), worked fairly well for us/better than Hughes was.

I think Hughes, will at some point have to figure out how to handle their customers in the residential market. It likely just boils down to making a determination whether those customers are worth retaining or not and if so getting very serious about it. Because they definitely have some work to do, especially in technical support and customer service, this is my own personal perspective. I hated the way they handled issues, concerns, or problems that came up over the years with them. And I really hated my feeling that they botched up the rollover bank plan. And then I did have an install for the GEN 4, but that got so confused, messed up, and I just felt like they really did not have their act together so I dropped them. I called Exede on a Friday, and I was in service by Monday morning. And so far, so good. I went with the 15Gb plan with 12Mbps down/3Mbps up. Me too, sometimes I use the net, not at all, and other days heavy.

I am not sure I catch what your saying about the capped speeds? I have not gone over our cap yet. When I did make the decision to hit the 15 plan, it was based on our consumption rates over the years with Hughes. And the 15 plan worked out to be a bit higher than our old Pro Plus did. And although we are not paying anymore for this service than we did for Hughes, because we did pay for Hughes equipment up front too. But if Exede continues the path now, and hits for a lease at the end of our contract, then we might at that point be faced with termination of service, or something else. If Hughes fails to recognize that they need to treat customers better, then maybe I would jump there. But I hope I can work it out with Exede. We shall see. From what I can read over my plan, my speeds return to normal during the late night free zone periods, but I have been able to experience that yet. Maybe I could push things a bit hard right now and push it into the FAP to find out what really happens, but some on the Wild Blue/Exede forum are saying it works. When we were FAP'd with Hughes, I don't think there was any return of speeds during the late night free time. I cannot remember, but we had to use a token. Those tokens, I will say, was a great morale boost when I was with Hughes. I would have dropped them back last summer, when I could have been up on Exede then, but that token was a huge step in the right direction. As long as I am being so long winded here. I also wish Exede would allow for a rollover of unused data to the next month. Even if that had a limitation to that, it would be really nice.

That sucks that your wifi did not reach out to your dish. I use a range extender here because of the size of our property and I like streaming music or whatever, while I work outside or cut the grass. Where are you? I am not familiar with Millenicom.

Oh yeah, I just saw what you said about your pole. I had the large Hughes dish, .98 and the installer for Exede did not have a problem at all adapting the smaller dish to our pole. I could get a few pics of it maybe today to show you how they did that.


suceress

join:2008-04-04
Reviews:
·HughesNet Satell..

1 edit

Lets see, my true Azimuth is 218.8 and magnetic is 217.4. I called Exede to bombard them with questions. I'm not happy about the monthly sales tax, but there isn't anything they can do about that I guess. It's about $5 I think. I hope they go by the sales tax for being outside the city because within the city is 10% sales tax. But I'm out in the sticks where I don't get mail delivery, city water, sewage, trash pickup, or paved roads. Technically I could get trash pickup if I were to drive my trash out about a mile and drop it off and hope the trash guys bothered to come on the trash day, but my neighbors stole my trashcans so many times (and when I put my name on the cans they destroyed the cans instead) I decided it is best to just drive my stuff to the city dump about 20 miles away.

The Exede saleswoman told me they might be able to install on the existing pole with no additional fee and when I asked how soon it was available it was actually available before the scheduled Hughesnet repair (which I ordered last week). For now I've canceled the repair call because things were working again.

I couldn't get my laptop to a place where it could still get signal and that I could hear it while trying to do the push/pull test.

I wonder if the cables would need to be changed out. Right now my cables route from behind the house all the way along the exterior west wall and then partially along the exterior of the north wall and then through the wall into the house to the living room. It's a pretty long run, but they didn't have any other suggestions on how to route the wires to that room when Direcway did the initial installation. I believe I actually have some spare coaxial cable lying around in the house from one of the repair calls.

I'm thinking the 10Gb a month plan would work for me because most days I barely touch my daily limit. I don't load videos every day and when I do its usually small clips less than 5 minutes. The most I ever download is when I do software updates, Sims 3 patches, and World of Warcraft patches.

Millenicom is just a redistributor for Sprint/Verizon. In my case it is Sprint 3G (4G is not available) and they provided me with better prices than just getting a contract directly with Sprint.

If it warms up, I could probably try to get a picture of my dish, and see if the weather cover for the feedhorn is still lying around somewhere and take a picture. Pictures take a long time to upload though.

Edit to add: I used that pointing page you talked about and was able to zoom in and drop the x right on top of my existing satellite. I'm surprised that the dish is actually visible. It's just a white splotch.



grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY

If your existing cable doesn't have a solid copper center conductor and/or has a frequency response of less than 2.2GHz, you should have it replaced. Be advised, that ViaSat/Exede requires your cable ground block location to be with 20' of the residential common ground (typically at the electrical service entrance). There is an acceptable grounding alternative, but it's expensive.

And as a Hughes customer, I don't waste much time on Exede in general. So I don't know if they've got something similar. But Hughes has a smartphone app that you can use for dish pointing. Oh, I've got a lot of Hughes spare parts that are looking for a new home. If you can get that photo, I can tell you if I've got anything that will work.

//greg//
--
HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1001H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 15/MSIE9 - AV/Firewalled by NIS2012


suceress

join:2008-04-04
Reviews:
·HughesNet Satell..

They have a copper ground wire leaving the pole and have it in the ground if that is what you are talking about. Is that what you mean? I really need to get myself updated on all the new technology stuff. It might have been a shorter run had they routed the cable through the house and the attic and then to that room, but then again, the attic is a scary place that nobody has ventured into in years and there could be possoms and raccoons up there. We don't currently have a ladder that will reach to let us get up there.

Thanks for the heads up on that though.



grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY

Nope. The coaxial cable must have a solid copper center conductor, that's the sharp bit that's partially sticking out of a connector that's unscrewed. A lot of copper coated steel was used in the past, and it's not acceptable anymore. Freq response is often harder to determine though. If it's not printed on the cable itself (bunch of letters and numbers every 3 feet or so), hopefully at least the manufacturer and model is legible. With that info I can sometimes look up the freq response.

But if your ground wire doesn't go any farther than the pole, that's a problem too. In fact, it's a violation of electrical code. The new system must be extended to the common ground point. Sounds like you might benefit from a whole new installation.

//greg//
--
HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1001H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 15/MSIE9 - AV/Firewalled by NIS2012


suceress

join:2008-04-04
Reviews:
·HughesNet Satell..

Ok. Thank you for that info. Hopefully, the installer will be aware of that when he comes out (I'm assuming it will be a "he"-- I've never seen a female installer out here). I wonder if it would be extra if they have to run different cables considering they would have to do so anyway if they were putting the dish on the roof or side.

This time we scheduled it for morning so I won't have to worry about the installer showing up at 5pm and then not being able to do the install because it gets dark early. We had a bad experience with the Direcway installer not even showing up on the date he was supposed to (about a week late) and then showed up after 5pm. He then sat in his truck and chatted with his cousin for 45 minutes before even starting the install but it got dark before he could finish so he had to come back another day. He didn't even install the pole. He had his cousin (who was NOT an installer) go buy a pole on another day-- all the hardware stores here close at 5 or earlier on weekdays, noon on Saturdays, and are closed on Sundays. The cousin bought a pole that was too short and flimsy and then used our cement to set it, but still charged $100 for the pole install. That was a problem for a few years. I think the installer didn't come back for another week and didn't even get it up and running so it took 3 visits for it to work. That should have been a red flag right then, but we had no other options. Dialup was no longer working because the phone lines to my house were too degraded and the phone company at the time refused to do anything about it (they were since bought out by AT&T and had to replace the lines to our house and the entire phone box down the street).

Sorry for all the babbling.


LucasLee

join:2010-11-26
kudos:1
reply to Kman08

said by Kman08:

Not going to happen. If you are representing Hughes, identify yourself as such and we can have a conversation... You will not be disabled by the NOC for aligning your own dish. Good grief. I suppose when I power down my system for vacations, the NOC disables me huh? Give me a break, this is really ridiculous and it is misinformation.

interesting hostility from an anonymous poster.
i don't represent HughesNet, and i've never claimed to.
but i definitely know more about their relationship with Intelsat and/or other Sat providers than you appear to.

my point, as you clearly missed it, was that if your system is improperly pointed (as many end-user pointed systems tend to be), in addition to your own poor internet performance, it can lead to harmful interference with other satellite communications systems. in those cases it is quite possible that Intelsat (the owner of the actual satellite in space) will contact HughesNet and demand that your transmitter be disabled. HughesNet has no choice beyond compliance.

as you appear to acknowledge, a typical dish will often need to be repointed for any variety of reasons. so sometimes this just happens to people that don't properly maintain their outdoor equipment. as i originally said, just a warning to use caution when pointing your own system as it is the most common factor in such cases.

i've seen this happen numerous times.


grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY

said by LucasLee:

if your system is improperly pointed (as many end-user pointed systems tend to be), in addition to your own poor internet performance, it can lead to harmful interference with other satellite communications systems.

No, under normal circumstances it can't. Perhaps you've never noticed that loss of a usable RX signal automatically disables the transmitter. This is a design feature to prevent exactly what you say may happen. The only time that can be over-ridden is when you enable ACP in the manual mode. Even then - if the modem doesn't detect a usable RX signal - it will NOT enable the transmitter.

//greg//
--
HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1001H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 15/MSIE9 - AV/Firewalled by NIS2012

LucasLee

join:2010-11-26
kudos:1

while i regularly respect your input on this forum grohgreg, on this you're wrong. yes, a low receive sqf will generally knock you off the network (as i said in one of my previous posts in this thread).

but i'm speaking specifically about transmit pointing, while your ability to receive the signal from the satellite obviously can't cause interference, a poorly pointed transmitter can easily cause said harmful interference.

as i said, i've specifically dealt with examples of this problem and worked with Intelsat to resolve them, and it is almost always linked to an end-user pointed system.

my original point stands, any untrained individual should be wary of pointing a 2-way satellite system.



grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY

You don't get it. What you describe may be an issue with Intelsat hardware, but we're talking Hughes equipment here. Whereas I can't speak specifically to IntelSat, I've worked with quite a few different Hughes systems for the last 12+ years. And I'm tellin' ya that an unusable Hughes RX signal automatically disables the transmitter. It was designed this way on purpose, to keep the FCC off their back.

//greg//
--
HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1001H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 15/MSIE9 - AV/Firewalled by NIS2012



dbirdman
Premium,MVM
join:2003-07-07
usa
kudos:5
reply to LucasLee

said by LucasLee:

it is quite possible that Intelsat (the owner of the actual satellite in space) will contact HughesNet and demand that your transmitter be disabled. HughesNet has no choice beyond compliance.

It is certainly possible in theory. In practice, though, it has not happened to a Hughes user as far as is publicly known. I have extensive direct and vicarious experience with thousands of Hughes self-pointers (besides the software I've written for them, I have moderated a forum dedicated to self-pointers for years, as well as owning a forum with an active subset of self-pointers) and while this topic has been discussed there for years it remains theory rather than fact.

I have personally seen many iDirect users knocked offline by proactive providers who monitor their systems carefully. The differences primarily are that the modems there are not designed to deal with consumer use, and the power applied at transmit is far higher. I have done some coding for a couple of providers that semi-automates the checking process.

As Greg notes, the Hughes modem is bulletproof when it comes to pointing issues that might cause interference, not to mention how little interference is even possible with 1-watt into a .74-meter reflector.

BTW, Intelsat is a major provider to Hughes, but they account for less than half of the satellites that Hughes operates on in the US.
--
Motosat self-pointing dishes: .74 meter G74 on 127W, SL-5 HD DirecTV|Hughes HN7000S|Verizon UMW190 Air Card|1990 Blue Bird Wanderlodge Bus "Blue Thunder"|Author of hnFAP-Alert, PC-OPI and DSSatTool

LucasLee

join:2010-11-26
kudos:1

1 edit
reply to grohgreg

and you misunderstand my point again. i clearly mentioned that lack of Rx signal will drop you off the network, we agree on that, but a poorly pointed transmitter (which generally happens when some inexperienced end-user attempts to point their system themselves) can cause interference which can get you KICKED off the network.

believe otherwise if you wish, but i'm done trying to explain something to people that apparently don't want informed advice.

said by dbirdman:

it has not happened to a Hughes user as far as is publicly known.

and i'm telling you it has happened.

quote:
Intelsat is a major provider to Hughes, but they account for less than half of the satellites that Hughes operates on in the US.
but they happen to be the one's that run the satellite under discussion located at 99W.

i get it, you guys don't want advice. that's fine. i'll move along.


grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY

said by LucasLee:

believe otherwise if you wish

Thank you, I will. I'm just not a "sky is falling" type of guy. Lighten up Lucas, then get a little more familiar with a topic before you over-commit.

//greg//
--
HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1001H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 15/MSIE9 - AV/Firewalled by NIS2012

suceress

join:2008-04-04
Reviews:
·HughesNet Satell..

1 edit
reply to suceress

An update: I cancelled my Hughesnet repair because I was looking in to getting Exede. At the time of the cancellation the system was working again. After I started posting in this thread and asking more questions about Exede, my service was only operational for about 30 minutes a day for a few days and then maybe for 8 hours out of the day. Interestingly, when I checked the Hughesnet Usage page, it did not reflect that my service was not operational for hours on end, even though I checked the signal strength at those times and had no signal. It still claimed that I was loading even though all of my computers were attached to a different router for Millenicom.

Also interesting to note is that while nobody in my house was home and all of the computers were shut down (and the router is password protected), Hughesnet claims we loaded 275.44Mb and the next hour 193.77Mb and then we were capped. I just went to use the internet for the first time today and discovered that the cap is still in effect for the next few minutes. I know Hughesnet will claim it is a coincidence, but just what a nice coincidence that when I talk about switching to a new ISP I suddenly get FAP'ed again-- which is what happened shortly after I posted a negative review of Hughesnet on here awhile back. Oh yeah, it also happened when I was seriously talking about switching to Millenicom as well. How convenient.

Other than being paranoid and thinking they do this deliberately, the less paranoid thought is that maybe they are somehow confusing my usage with the usage of my neighbor on the basic plan. He doesn't use wireless stuff (and when he mentioned thinking about getting wireless I password protected my router-- but I also tested the signal strength and determined that my router will not reach as far as his house-- it won't go past my front gate). I don't think that is actually possible though, since it would be going to a different modem. I don't know how that works.

And I know it may seem paranoid, but I am the only customer in this area with the ProPlus plan.

I really cannot wait to be done with this crap and find out if I still qualify to get in on the class action lawsuit.



grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY

Well, revealing that you had not password-protected your router doesn't help your case against Hughes. It's unrelated to the satellite signal strength, but ruins any argument you have against a Hughes error regarding FAP. Anybody within range of your router signal can easily hijack your connection, unless/until it's either powered down or disconnected from the dish. Similarly - a modem that's powered up and connected to the dish will maintain a slow but constant data connection to its gateway server at the NOC. That's how you can still tally a few MB of data without your computers even being turned on. It's an "ET phone home" thing.

And there's no point wasting time on paranoid conspiracy theories. All this stuff you're complaining about would take human intervention to accomplish. Computers do nearly everything, and are programmed for the masses. The actual employees are too busy keeping the computers and their own satellite equipment online and working properly to have time to harass individual subscribers.

So are you planning to peak up those antenna pointing angles or not?

//greg//
--
HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1001H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 15/MSIE9 - AV/Firewalled by NIS2012


dlogan01

join:2012-11-04
Bristol, WI
reply to suceress

I have been with Hughesnet (Direcway) for over ten years. I have an HN7000S. Back in mid July, my signal strength began dropping to 15 at about 10:00 every morning, and I lost satellite communications until around 3:00 in the afternoon. I can't begin to tell you the countless hours I spent on the phone with tech support or the number of visits I got from local technicians. I trimmed trees and removed the hornet-filled cover. They replaced the modem and radio. I even replaced the coax cable. The only piece of the original equipment left was the dish itself. Yet every morning my signal strength would drop to 15 and sometime in the evening it would come back. I live in a natural bowl in the woods with hills on all sides. I used satellite because I did not have any other option. Cell phone coverage is minimal. No DSL or cable available. At my wits end in early September, I learned that I could get a terrestrial service if only I had a direct line of sight to a tower a couple of miles away. The only place on my property where that was possible was at the top of a hilll 750 feet from my house. To make a long story short, I put up an iron mast, mounted a box on the mast, buried a conduit, and pulled power and fiber to my house. It was expensive and took a lot of time, but it demonstrates the level of frustration I had with Hughesnet support. I was willing to gnaw my arm off to escape the trap. My new service, so far, has been exceptional. Tech support is local, and they were very helpful during the planning stage of this undertaking. I did not want to go through all this blood and treasure to escape Hughesnet, but they pushed me to the breaking point. At this point, all I would like to say is "Free at last. Free at last. Thank God Almighty, I'm free at last!"


suceress

join:2008-04-04
Reviews:
·HughesNet Satell..
reply to grohgreg

I think you misread my post. My router IS password protected. All of the incidents I mentioned happened AFTER my router was password protected-- which has been so for several years now.

About 20 minutes after the FAP went away, my signal dropped to 15 and remained at that until about 5pm today when it came back on for about 30 minutes and then dropped again.

Maybe if I have time tomorrow I will try the pointing just to see if I can get it to work. I have the instructions on how to do the push-pull test open on the laptop. It will take two people since I'll need someone inside to tell me if its working or not because I can't get signal from the router at that part of the house. I'll have to see if the intercom on the phone will work for that.

The modem still sending and receiving data throughout the day would not account for the huge usage when nobody was home and none of the computers were connected to that router. Because Hughesnet had not been working, I switched all of the computers over to the other router. So there were no computers attached to the modem/router.

dlogan, I'm happy for you. Every time I see someone who escaped Hughesnet I'm happy.


dlogan01

join:2012-11-04
Bristol, WI

I feel your pain. Believe me! After 16 years designing microprocessor-based systems, I became a field applications engineer for a major semiconductor manufacturer. I've spent the past 17 years troubleshooting customers' systems, and if I provided the kind of customer support that Hughesnet does I would have been out of a job 17 years ago. My company would have gone out of business as well. Why? Because my customers have choices. Hughesnet knows that the vast majority of their customers have only dial-up as an alternative, and they structure their support network accordingly. My service was down almost every weekday from mid morning to early evening. Every component of the system was replaced at one time or another. The dish was pointed professionally. There was nothing but clear sky between me and the satellite, which had performed pretty much flawlessly for a decade. Clearly, the problem was on the Hughesnet end. I was told I was the only person in the world with this problem by phone tech support, yet the local technician told me of another neighbor having the same problem. I escaped Hughesnet because I could, even though escape came at a steep price. When a majority of Hughesnet's customers have good broadband options, their support model will change or they will die. One bit of advice I would give you for troubleshooting your system would be weather. Are you experiencing heavy snow in your area? Another thing you can do is check to see if there is something on your dish. Do you think that might be a problem? Is your computer turned on? Are you having a power outage in your area? Gaaaaaaah!!!


suceress

join:2008-04-04
Reviews:
·HughesNet Satell..

LOL. I hate the menu you have to go through before they will even try to dial someone from tech support. It is 4 minutes and 30 seconds long.

I've heard the check thing so many times. The first thing I did when the signal strength went byeybe on a clear day was to check the dish, check the trees around the dish to make sure branches weren't in the way, checked the cables, etc.

LOL at the "is your computer turned on".

I want to say "Gee, no, I'm looking at an etch-a-sketch right now." *facepalm*


suceress

join:2008-04-04
Reviews:
·HughesNet Satell..

Well, I can say that I am officially done with Hughesnet. I now have Exede12. I managed to be mature enough to not scream "SUCK IT!" to the people when I was cancelling. They tried to argue and convince me to give them another chance. I said, "Too late, the dish has been removed and the new one is in its place". Turns out the old dish's lens cover had torn and it was starting to rust in spots I couldn't see when it was mounted. But I really didn't want to put up with Hughesnet anymore. Thus far I'm very happy with the techs at Wildblue who actually understand English.


vs


And that Exede result was when it was raining.


dlogan01

join:2012-11-04
Bristol, WI

Congratulations on your escape! Hughesnet didn't make it easy to for me to leave. I had to send a letter, and then spend more time in customer support hell to actually get the account canceled. That was followed up by a thoroughly obnoxious sales guy who called to try to get me to come back. Had they been that attentive during the months when my service was going out every day, they would not have lost a customer. But then they wouldn't be Hughesnet.



gwalk
Premium
join:2005-07-27
West Mich.

If you really want some entertainment go over to the hughesnet forum.
Looks like they have a bunch of disgruntled customers.
May be kind of hard to follow many threads due to censorship like I've never seen on forum.
A number have posted asking for cancellation info....when I posted my replies (along with many others) they were quickly deleted.

In fact it looks like I can no longer post over there.
I guess the truth really does hurt.



diablo1892
Plough, sew, water, harvest. Repeat.

join:2011-04-21
Friendly, WV
Reviews:
·Frontier Communi..
·HughesNet Satell..

said by gwalk:

If you really want some entertainment go over to the hughesnet forum.
Looks like they have a bunch of disgruntled customers.
May be kind of hard to follow many threads due to censorship like I've never seen on forum.
A number have posted asking for cancellation info....when I posted my replies (along with many others) they were quickly deleted.

In fact it looks like I can no longer post over there.
I guess the truth really does hurt.

The last time i posted on there was i was agreeing with someone else, saying how bad service is or something, mainly the only thing i said was that HN service is fair and that was it.
Next day I logged onto my email and found a reply termination notice from sara, she said that she had to delete it cause its against there rights or whatever. I posted a couple other replies before this one and she still continued to delete my replies from the HN forum page so i gave up, i can't even sign into satisfaction anyway.
--
HT1000/ BeamID 32/ Power Max plan/ 4 pcs on a D-Link wired router/ wireless D-Link router with password
Support only the gaming company's that matter the most, pay for something that actually is worth buying or has a good reason for how much it's worth.


gwalk
Premium
join:2005-07-27
West Mich.

1 edit

I hear you, if you look at the deleted posts list it looks like a battlefield today.
I had received email copies of the deleted posts and there was nothing wrong with most of them, other than dissatisfaction.

One time someone was having a bad time getting any type of support, phone or forum. I posted the contact info for Executive Customer Care and you would have thought I shot the Pope from the response I got from Sara.

Thought I haven't seen any posts from you over there lately.
Or Marsh 0x.



East Texas

@suddenlink.net
reply to diablo1892

They deleted mine also. I just made another gmail account and posted again.



gwalk
Premium
join:2005-07-27
West Mich.

Now there is a thought !