reply to JohnYYC25
Re: [ALL] Ask ShawSean 50 mbps used to have 5 mbps upload, now has 3 mbps as well
Well this isn't looking good for areas that haven't been upgraded yet, was really hoping to see those faster upload speeds.
Kind of disappointing that they go and increase prices, and then decrease their speeds.
If customers have been downgraded from a higher upload rate it's just due to our dnu transitioning with their accounts - this is temporary as we adjust the system to work properly with the new limits.
If this has happened to your account please contact me and I'll do my best to get things sorted out.
Shaw Community Manager