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mlerner
Premium
join:2000-11-25
Nepean, ON
kudos:5
reply to Acanac Inc

Re: CCTS Annual Report

The problem is and I admit a challenge for every industry is, no matter the cost you will sooner or later have to raise rates or risk your customer base as you keep growing. Teksavvy I think ran into almost exactly the same situation and could have ended up in a bad situation.

I don't pretend to know the ins and outs of business but I have seen those situations frequently and it's a tough spot.

Value propositions like offering referrals can also cause or increase problems if the customer specifically chooses to subscribe only because of that.



Zilch

@videotron.ca

Ebox has zero complaints. I don't even see their name on the list!

Just say'n.