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pfak
Premium
join:2002-12-29
Vancouver, BC
reply to steveinabby

Re: [BC] No VPN on Telus!

TELUS doesn't block VPN usage. I would suggest you contact your works IT department and get them to resolve the issue you are encountering.
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The more I C, the less I see.


steveinabby

@telus.net
I am sorry, but I was on the phone for 3 hours with them yesterday and they mentioned something about purchasing a large block of IP's from South Africa. The problem with that is that many companies block IP's from outside N America. They suggested turning the router off to try to get a new IP. (did that, did not work) That being said, they decided to purchase cheaper IP's from outside N America and now they are saying that companies must unblock countries from outside N America. Not their problem. This is unacceptable. It looks like I need to subscribe to a USA VPN, connect to that, then connect to my work VPN here in Canada just to get access. Thank you Telus.

WackyGaru

join:2009-02-10
Grande Prairie, AB
I think your work IT department just doesn't want to troubleshoot their own problems by the sounds of it...


steveinabby

@telus.net
As mentioned, I was on the phone with Telus for over 3 hours. They said their IP's were now coming from S Africa. That being said, my company, located in Canada, blocks IP's from countries outside N America. I had a telus tech here this morning who replaced the router. It still did not work. I showed him that I could connect to the VPN through tethering on my cell phone. I also showed him that I could connect to the USA VPN through telus then connect to the work VPN through the USA VPN. He was here for an hour and left baffled as well. It is not an issue on my work end, it is an issue on Telus's end.


pfak
Premium
join:2002-12-29
Vancouver, BC
said by steveinabby :

As mentioned, I was on the phone with Telus for over 3 hours. They said their IP's were now coming from S Africa. That being said, my company, located in Canada, blocks IP's from countries outside N America.

It doesn't matter where the IP addresses come from, maybe you shouldn't use GeoIP blocking (and your business shouldn't either) -- its ineffective.
--
The more I C, the less I see.