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f13f9f4

join:2012-03-24

[HD] HD Service downtown Minneapolis?

Just moved to Loring Park and can't seem to get HD access. I have the new Digital Economy package which is supposed to have the local HD channels (abc, nbc, fox) with the other channels becoming available in HD in November, so I was told.... I get a message, "Available only with HDTV Service" and have called and chatted Comcast 10+ times and all the ever do is send a signal and have me power cycle the box with no resolve.... I don't think its a problem with a box, but it must be something on their end. I have surprisingly had no issues with the internet pulling about 16/5.

Any suggestions on what's going on?


dishrich

join:2006-05-12
Springfield, IL

Are you actually paying for HD access on your account; you are aware that it's an extra $8-$9 charge to have ANY HD channels w/DE...


f13f9f4

join:2012-03-24

yes, I am paying the 10$ for the HD and have an HD box...


dishrich

join:2006-05-12
Springfield, IL

Then it's obviously a problem with how they have the HD flag set on your account; might try to post your problem here:

»Comcast Direct


f13f9f4

join:2012-03-24

I did thanks... none of their "agents" over in India can seem to figure out the problem.