Broad brush: Usually not. It is a glitch in the program, the program is not setup correctly, or it does not play well with certain OS's. Or the program is trash.
Is your version of Trend Micro on a Dell box?
If so here is a fix: »esupport.trendmicro.com/solution···275.aspx
Also, this is an upgrade if you are on a Dell: »esupport.trendmicro.com/solution···105.aspx
If the above does not apply to you, I would call Trend Micro Support and see if they have an answer.--
"You can observe a lot by watching". Yogi Berra