El Dorado Hills, CA
said by kILLDR3n:Are you sure you are calling the right number? I've had excellent luck with the people I've spoken to for biz class support.
I have not had the SMC checked out since installation about a year ago. I'm on a business line by the way if that matters. I know Comcast has a 24/7 line for business customers but they're just as stupid their regular tech support. The people on the phone didn't know what I meant by packet loss and jitter :/
"Women. Can't live with 'em, pass the beer nuts." -Norm