OmagicQPosting in a thread near you
join:2003-10-23
Bakersfield, CA
kudos:1 | [Voip.ms] Is voip.ms website down? The phones work but the main site seems to be down. I'm using the dallas server so I don't expect it would be affected by NYC losing power but where is the main site hosted?
--
...Who, What, When, Where, How... Why? Why Not? |
|
OmagicQPosting in a thread near you
join:2003-10-23
Bakersfield, CA
kudos:1 Reviews:
 ·Bright House
 ·voip.ms
·callwithus
| Nevermind... its on twitter
VoIP.ms @voipms
NYC Data Center Flooded by Sandy, Server been shut down to preserve data ,We're moving NYC POP DNS and Web Site, we should be up in a few 
VoIP.ms @voipms
Our datacenter provider in New York is currently experiencing networking issues preventing access to our website. We'll post updates asap.
--
...Who, What, When, Where, How... Why? Why Not? |
|
DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | reply to OmagicQ
What ?
No Montreal mirror ? (company is based there, AFAIK)
Chaos reigns, I guess.  |
|
|
|
MartinMVoIP.msPremium,VIP
join:2008-07-21 | said by Davesnothere:
What ?
No Montreal mirror ? (company is based there, AFAIK)
Chaos reigns, I guess.
Website is in New York, Montreal never been down. We posted a tweet and also on the admin page when everything was being switched due to the hurricane by prevention, hours after our new york equipment went on diesel, even though we had backup power in New York provided by the data center there, we now switched most of our services elsewhere. Website is up, customer interface about to be brought up again, your DNS provider might affect how quick the swicht is felt.
Sorry for typos this was typed in a hurry, lots of work to be done.
--
Martin - VoIP.ms |
|
ZebaulonHead GeekPremium
join:2003-11-24
Cleveland, TN | reply to OmagicQ
Ugh. Messy situation.
Of course, who really expects this kind of storm to hit New York??? |
|
DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | reply to MartinM
said by MartinM:said by Davesnothere:
What ?
No Montreal mirror ? (company is based there, AFAIK)
Chaos reigns, I guess.
Website is in New York, Montreal never been down.... Thanks for the update and info. |
|
 Arne BolenHappy Anveo customerPremium
join:2009-06-21
Planet Earth
kudos:4
·Anveo
·callwithus
·Callcentric
·voip.ms
| reply to OmagicQ
said by OmagicQ:Our datacenter provider in New York is currently experiencing networking issues preventing access to our website. We'll post updates asap. That Twitter message was dated June 22, 2012. 
--
My VoIP News |
|
DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | said by Arne Bolen:That Twitter message was dated June 22, 2012.
Hmmmm.... |
|
Arne BolenHappy Anveo customerPremium
join:2009-06-21
Planet Earth
kudos:4 Reviews:
·Anveo
·callwithus
·Callcentric
·voip.ms
| It must be their Early Warning Systems. 
--
My VoIP News |
|
DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | said by Arne Bolen:It must be their Early Warning Systems.
Hehehe....
BTW : »WHO is UP-DOWN during Sandy |
|
| reply to Zebaulon
said by Zebaulon:Ugh. Messy situation.
Of course, who really expects this kind of storm to hit New York???
Not totally unpredictable, it is on the coast after all. I moved my wife's website to an inland seismically inactive area after hurricane Wilma did it's worst a few years back.
Actually the datacentre would have been OK. One of the five Diesel generators was overturned by the storm but the other four kicked in and ran for 12 hours until the one-and-only Diesel pump, used to pump fuel from underground tanks, failed.
--
DPC3825 (bridged mode) - WRT610N + Tomato - Panasonic KX-TGP500 - Asterisk 1.8.11.0 with Asterisk GUI on Virtual Server
Anveo - Voxbeam - Numbergroup - Callcentric - VoIP.MS - Localphone - UKDDI |
|
| reply to OmagicQ
Not sure why this is such a surprise storm. I was looking forward to this storm to sail in high wind and this was all over the weather maps 10 days prior (in fact I booked time off work 10d earlier to sail this!).
From voip.ms login update (I did not realize they had problem , though less then callcentric) until I logged on to check other stuff.
October 29, 2012, 9:04 pm
Report from NYC: Commercial utility power is no longer available. Site has successfully transferred to generators. No impact to customers.
We're up and operational. Our data center currently has fuel for 65 hours. We're preparing mirror images of VoIP.ms website (currently hosted in NYC) and our New York POP in case power goes down. At the time of writing this, no services/customers are affected by the storm.
We'll provide updates as they come by. |
|
rblizz
join:2001-12-16
North Richland Hills, TX Reviews:
·Callcentric
·Charter
| reply to Zebaulon
said by Zebaulon:Of course, who really expects this kind of storm to hit New York??? It's hit a lot of folks ...
quote:
Sandy takes out 25 pct of cell towers
By PETER SVENSSON, Associated Press
NEW YORK (AP) Superstorm Sandy knocked out a quarter of the cell towers in an area spreading across 10 states, and the situation could get worse, federal regulators said Tuesday.
Many cell towers that are still working are doing so with the help of generators and could run out of fuel before commercial power is restored, the Federal Communications Commission said.
The landline phone network has held up better in the affected area, which stretches from Virginia to Massachusetts, the FCC said, but about a quarter of cable customers are also without service.
The FCC did not have an estimate for the number of people in the affected area.
Call centers for 911 service have held up relatively well, with only a few failures, according to FCC chairman Julius Genachowski. Calls to those centers are being rerouted, but operators may not be getting the automatic location information that 911 centers normally receive.
Sandy left widespread destruction, but the water welling into southern Manhattan drenched one of the world's densest communications nodes, taking out popular websites and forcing telecom carriers to reroute international traffic.
As commercial power was cut to the southern tip of Manhattan on Monday, data centers and facilities of phone companies in the Wall Street area were forced to switch to diesel generators. Data centers that failed to keep running on backup power brought down news and gossip sites Gawker, Huffington Post and many popular New York-based blogs.
Verizon Communications Inc., the biggest phone company in the region, had some of its facilities in downtown Manhattan flooded, shutting down phone and Internet service.
Further uptown, data centers hosted in a "telecom hotel" that spans a whole block and houses Google's New York headquarters were reporting outages as well, apparently because backup power failed when commercial power was cut Monday evening.
»www.usnews.com/news/technology/a···m-damage
(Emphasis mine.)
So ... 1) It looks like the hardest hit place in this whole storm was south Manhattan. Guess where CallCentric is located. 2) POTS has done pretty well, except in South Manhattan. 3) Over a quarter of cell towers are down -- and possibly many more when back-up generators run out of fuel. 4) Even further uptown (at Google's and other's facilities) there were some outages or degradation of service.
This was not an ordinary storm. And the hardest hit area, apparently, was South Manhattan. |
|
frbrulo
join:2012-11-20
Sherbrooke, QC | reply to OmagicQ
nov 19 2012 the site doe not respond to support ticket or service chat anymore. Is voipms bankroute? |
|
 TrimlinePremium
join:2004-10-24
Windermere, FL
·Callcentric
| said by frbrulo:nov 19 2012 the site doe not respond to support ticket or service chat anymore. Is voipms bankroute?
I just logged in fine, saw my connected devices and went to open a ticket without issue. As for chat, I don't have anything to ask... |
|
frbrulo
join:2012-11-20
Sherbrooke, QC | I can as well open a ticket ,but don't receive confirmation nor a respond since sunday nov 17. |
|
Reviews:
·Callcentric
·voip.ms
| reply to rblizz
said by rblizz:So ... 1) It looks like the hardest hit place in this whole storm was south Manhattan. Guess where CallCentric is located. 2) POTS has done pretty well, except in South Manhattan. 3) Over a quarter of cell towers are down -- and possibly many more when back-up generators run out of fuel. 4) Even further uptown (at Google's and other's facilities) there were some outages or degradation of service.
This was not an ordinary storm. And the hardest hit area, apparently, was South Manhattan.
Yet voip.ms kept going because they had a generator, and when it ran out of fuel they still kept going because they had a mirror of the New York sever.
What a company! When other providers keel over, voip.ms keeps its users connected. |
|
PX EliezerPremium
join:2008-08-09
Hutt River
kudos:13 Reviews:
·callwithus
·voip.ms
·Optimum Voice
·Vitelity VOIP
·Gizmo5
| said by fizzboz:What a company! When other providers keel over, voip.ms keeps its users connected.
So why haven't they connected to this guy:
said by frbrulo:nov 19 2012 the site doe not respond to support ticket or service chat anymore. Is voipms bankroute?
said by frbrulo:I can as well open a ticket ,but don't receive confirmation nor a respond since sunday nov 17.
Now, I think that's nonsense. And if [frbrulo] waits until 9AM Eastern (a few minutes from now), I am sure that he can contact Voip.MS and I am quite sure that they will tell him that they are not bankrupt. That's just plain silly, [frbrulo].
-----------------
But I'll tell you this: Voip.MS did a fine job during Sandy and the following storm. They are to be commended. But New York City is not their home base, not where their people are.
If [Montreal] itself had been subject to a similar catastrophe, if Martin's flat was flooded, if Peter's poutine was frozen solid, if Michael's mansion was dark for days....
....they it might have been a very different story no matter how many mirrors they had in other cities.
-----------------
The MS in Voip.MS is the domain name for the country of Montserrat. It's not for Microsoft or for Mississippi, but rather Montserrat.
»support.godaddy.com/help/article···in-names
For some reason, instead of using an internet domain like [.com] or [.net] or [.ca] the company chose [.ms]
And that's fine. It gave them a distinctive name, which is always good.
Lots of countries have marketed their domains. For example, [.tv] for Tuvalu, or [.md] from Moldova.
But I bring this up to point out that Montserrat suffered a major disaster in 1995. A volcano, dormant for centuries, destroyed a major part of the island. About 2/3 of the people left, and most of those have not returned.
So---things happen. The [.MS] domain in the Voip.MS name reminds us of the inscrutable disasters of this world.... |
|
Reviews:
·Callcentric
| reply to fizzboz
said by fizzboz:What a company! When other providers keel over, voip.ms keeps its users connected.
That's because they don't actually have switching equipment like a real VOIP provider. They are basically reselling trunks from other providers, so of course these asterix box based servers can be located anywhere.
Like saying wow my GV and Skype accounts didn't go down. |
|
| reply to fizzboz
.. |
|
