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Kett2000
Premium
join:2002-04-23
Sunnyvale, CA
reply to kickass69

Re: Hurricane Sandy-Frankenstorm Outages/Issues/Updates

my server in Manhattan bit the dust 30 minutes ago... Looks like things are getting really bad.

Looks like Edison cut the power to the datacenter:

"We have received notification from our datacenter operator of our New York datacenter facility that Consolidated Edison has disconnected utility power to a rather large section of lower Manhattan, including our datacenter facility at 121 W Varick, as a result of damage caused by Hurricane Sandy. Utility power was lost at approximately 9:00 PM Eastern Daylight Time.

The datacenter is now running on generator power.

The datacenter operator confirms that there is sufficient fuel onsite to continue normal operations for the next 4 days, and has arrangements in place to deliver more fuel if necessary."

And then the generators failed:

"We have just been informed that due to an auxiliary electrical failure, power systems have failed at our nyc16 facility at 121 Varick St in New York City. All New York servers and services are now offline and we have no ETA for service restoration. We will provide updates as we have them.

Most systems should be configured to power on when power service resumes and we can assist via ticket as needed when power becomes available. We apologize for any inconvenience this has caused you or your business.

The following information was provided by our facilities vendor at 121 Varick St, known upstream as LGA4:

"The auxiliary power for our LGA4 Network Operations Center has gone out. LGA4 data center is will be going down. NOC responses will be delayed as other elements need to be contained to ensure the safety of our crew as we endure the effects of Hurricane Sandy. We are in the process of relocating our team to our near by LGA1 data center.

At this point it is encouraged that customers who have the ability to, remotely shut down any critical equipment or services to mitigate the risk of any interruptions to service. Our staff is evacuating the site and remote hands services will be suspended until the threat passes. Customer access is also restricted until further notice."
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