|reply to A techie |
Re: Why can't Fairpoint provide steady service?
I've spoken to a couple of managers/supervisors and they are worse than the techs. They make excuses for everything, say I'm not entitled to a discount and that I'm the only one complaining and I should be happy for what I get basically.
It's been a month since the tech I spoke to said he was going to find out what the timeline was for potentially updating my feed. I called him last week and he said he had heard nothing and couldn't get a response from anybody and would get in touch with me when he did...
I'll be old and grey before this happens, does anybody know anything regarding this new FCC regulation/guidelines that maybe I can contact somebody that matters and prove they are not holding true to their responsibility?