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yyzlhr

join:2012-09-03
Scarborough, ON
kudos:4
reply to hm

Re: Rogers secretely removes $50 Max Charge on Rocket Hub

said by hm :

Seriously. If you are going to pretend to know what you are talking about, at least have the balls to say that you aren't sure, or don't really know before trying to discourage people from filing as a group, or to seek help from a consumer group to have it all consolidated.

6.16 The Commissioner may consolidate, and take action with respect to, two or more complaints filed by or on behalf of two or more Customers relating to the same Participating Service Provider and arising from the same transaction or occurrence or series of transactions or occurrences

6.17 Subject to Section 6.18, the Commissioner shall not consider and shall take no action with respect to a single complaint filed by or on behalf of more than one Customer.

6.18 Notwithstanding Section 6.17, the Commissioner may take action with respect to a complaint filed by or on behalf of one or more Customers, provided that:
(a) each Customer to which the complaint relates is specifically identified and has authorized that the complaint be filed on behalf of such Customer;
(b) the complaint relates to the same Participating Service Provider and arises from the same transaction or occurrence or series of transactions or occurrences; and
(c) the Commissioner considers that it is appropriate and efficient to do so.


I don't see your purpose in discouraging people to trying to pretend things aren't true.

I'm not trying to pretend anything. That's great that their procedural code allows it, but if you look at their complaint form, there is no option to file a complaint with someone else. Also, the CCTS has to approve of the complaints being filed together so IMO, you'd just be wasting more time waiting for them to approve the complaints to be consolidated together when the time can be spent reviewing the arguments and evidence presented by both sides.