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michelle

@teksavvy.com

[Cable] Cable modem keep lost internet connection

Hi Teksavvy Tech,

My home modem keep drop internet connection . today . util now it. it alreay drop twice.

Please help!

8:00 - 8:30 . I saw

Time Priority Description
Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established Critical (3) DHCP FAILED - Request sent, No response;CM-MAC=80:c6:ab:7f:6b...
Wed Oct 31 12:08:49 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 31 12:07:41 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 31 12:04:19 2012 Critical (3) DHCP FAILED - Request sent, No response;CM-MAC=80:c6:ab:7f:6b...
Wed Oct 31 12:03:39 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 31 12:02:32 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 31 12:01:45 2012 Critical (3) DHCP FAILED - Request sent, No response;CM-MAC=80:c6:ab:7f:6b...
Wed Oct 31 12:01:06 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 31 11:57:19 2012 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=80:c6:a...
Wed Oct 31 11:57:02 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 31 11:55:57 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 31 11:52:11 2012 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=80:c6:a...
Wed Oct 31 11:51:55 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 31 11:48:16 2012 Critical (3) DHCP FAILED - Request sent, No response;CM-MAC=80:c6:ab:7f:6b...
Wed Oct 31 11:47:52 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 31 11:46:45 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 31 11:43:00 2012 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=80:c6:a...
Wed Oct 31 11:42:43 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 31 11:41:35 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 31 11:38:10 2012 Critical (3) DHCP FAILED - Request sent, No response;CM-MAC=80:c6:ab:7f:6b...
Wed Oct 31 11:37:32 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 31 11:36:26 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 31 11:35:21 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 31 11:34:15 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 31 11:30:35 2012 Critical (3) DHCP FAILED - Request sent, No response;CM-MAC=80:c6:ab:7f:6b...
Wed Oct 31 11:30:12 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 31 11:29:06 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 31 11:25:43 2012 Critical (3) DHCP FAILED - Request sent, No response;CM-MAC=80:c6:ab:7f:6b...
Wed Oct 31 11:25:02 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 31 11:21:22 2012 Critical (3) DHCP FAILED - Request sent, No response;CM-MAC=80:c6:ab:7f:6b...
Wed Oct 31 11:20:58 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...

9:10.

Time Priority Description
Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=80:c6:ab:7f...
Time Not Established Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=80:c6:a...
Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=80:c6:ab:7f...



TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33

Hello,

May I request you post in the »TekSavvy Direct forum so may have a look & see about resolving your issues.

Regards,
Martin



michelle

@teksavvy.com
reply to michelle

Here is the new log . not sure it is related to 8:30's outage

ime Priority Description
Wed Oct 31 13:16:36 2012 Warning (5) Dynamic Range Window violation
Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established Critical (3) DHCP FAILED - Request sent, No response;CM-MAC=80:c6:ab:7f:6b...
Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=80:c6:ab:7f...
Time Not Established Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=80:c6:a...
Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=80:c6:ab:7f..