Porting from Callcentric to T-Mobile Prepaid
T-Mobile promised the shortest landline (i.e., non-mobile) porting times among the prepaid carrier websites I checked, 24 to 48 hours, and Nitzan said they were very fast. I've had a prepaid T-Mobile phone for years and was able to initiate this by phone. Porting is free. My rep said that the previous caller was also porting from Callcentric and explained where the hurricane affected area was.
She confirmed that T-Mobile prepaid does not have call forwarding, but there is no charge for incoming voicemail or to access voicemail from another line.
what info did they need for porting (given that CC website is down and cannot pull any info from it) - All I know is my phone number and my SIP user ID.
They also require the Callcentric password.
|reply to rsriram22 |
All you should need is the 1777* number that CC uses for your account number along with the contact information that you have on your CC account(i.e. name & address.) My port from CC to T-Mobile prepaid took just under three days.
|reply to userofdsl |
No, the password is not required. Just tell the T-mobile rep that there is none when they ask for the "PIN".
·Future Nine Corp..
great.. i have just ordered a SIM online for a buck from t-mobile and i am assuming they dont need any SIM info during this LNP request? (i will get SIM in 2-3 days and by then porting would have been done)
or, CC would come back to life in the next 48 hours (or not, who knows..)
How funny. I was just here looking for this same info last night and didn't see it in the big CC thread (though I only got through the last 20 pages or so). I decide to sleep on it, and low and behold, here's a new thread from someone trying to do the exact same thing I am.
I'm using T-Mobile Prepaid as the vehicle to get my number over to GV, which FINALLY allows port-ins from my area. I was just storing this DID at CC until I could get it to GV. Sounds like it may be a good time to move anything critical off of CC anyway while their future is in limbo.
I just called T-Mobile and all they needed was the phone number to be ported and the account number. She asked for the password but I told her there wasn't any. She said the port was estimated to complete in 24 hours (not sure if the fast time frame is due to the fact that the number was originally an AT&T wireless number). Anyway, should find out tomorrow.
How quick and painless porting is these days!
Thanks for the info guys. I hope CC can survive but I echo most others who say it's disappointing they didn't have some sort of geographic redundancy. But I guess that will be a good up-front question for any future VoIP provider I go with.
Definitely post back here when your number makes it over to T-Mobile.
Well I just tried calling tmobile, and they said they needed my sim card # to do anything.
So I would just assume that they do need it when you submit your port request.
Others have just been lucky it appears.
Yes I should have stated that I had already received my prepaid SIM in the mail and activated it with a new (temporary) number. In fact, during the SIM activation process there was an option to port a number. But I skipped it as this number is important to me and wanted to make sure it was done by a human being.
I will definitely post back as soon as I find out the port is completed. The rep said they would send a text once it was done.
|reply to userofdsl |
Port went through cleanly in less than 24 hours, as scheduled. Yesterday, after reading posts here, I asked them to put it through with no CC password to avoid possible difficulty.
|reply to userofdsl |
Well mine got held up because the port request didn't include my address info. I know that was clearly stated in this thread as a requirement but the rep who originated the request never asked for it and I (wrongly) assumed she just got it off my T-Mobile record.
Anyway, I've provided the address now so was told to wait another "2 to 24 hours" for the port to complete.
So for the benefit of anyone else starting this process, make sure you insist on providing your address (the one on file with callcentric) to the rep along with your 1777 account number.
I didn't discuss my address with the T-Mobile rep. They have the same one on file that Callcentric does. Your rep may have made an error.