My family just went to FIOS and were without phone service in the promised eight hours. And I expect they'll be down for quite a while - completely unreachable.
They just migrated from underground copper service. Know why? Because Verizon had no interest in fixing their copper service. One phone line that hasn't worked at all in months and another that was unusable due to an extremely loud buzzing.
So basically, telecoms don't want to pay for reliability and they're doing everything they can to get out of it. Maybe, just maybe, this will be a wake up call on that front.
Verizon is forcing fiber in my area too. In most cases people want the fast internet and TV service and the phone goes along for the ride. (this applies to Cable co. phone too) . The days of the phone being dependable are quickly becoming a memory of years past. For those that say the tree can fall on the old copper land line as well thats true but in most cases a neighbors phone would still work . Back to the fiber (FiOS) 8 hour battery backup in a several day outage its just not going far and many homes lack a genny. Same issue with cable phone if it has battery backup at all.
quote:So basically, telecoms don't want to pay for reliability and they're doing everything they can to get out of it. Maybe, just maybe, this will be a wake up call on that front.
No offense but the 'Wake-up Call' has been out (and mostly ignored) for several years now. They neglect the copper plant in order to force people to FIOS and wireless... some people defend them vigorously claiming copper is a dead technology and no one is on it anymore anyway. This is a direct result of the PSC relaxing rules on POTS to the point where it is basically unregulated.