|reply to JKK101 |
Re: Thinking of suing windstream/PSC
Ok so i was wronge has been 3 years i have been having these issues i would hate to see all the trouble tickets i have placed with windstream during these 3 years .Also i complained 5 times to the PSC .
I acually had a tech come out today and after the phone yesterday going out for 10 to 20 min and then back on and back off all day long like that .but when he showed up this morning all was good no noise and it was good.i told him short of them running new line it would never be fixed he said it was in the works but they was some red tape yet to go thru .I told him i was fixing to sue them.I have had this problem for 3 years before windstream was windstream it was att i think here inj kentucky??I had dialup with att and got a deal where dsl was 20$ a year for the first year and 25$ after the first year for 3mb for life .And they lied and slowed my net down saying my line couldn`t handle it and that was why my net was dropping 3 years ago.my girlfriend had to have caller id and they offered me a package to get faster net back agian just 4 months ago so i took the faster net with the package in order to get caller id she needed .I then seen that they lied and my line could support the 3m speeds and the drops where due to the line noise and phoneline problems.
And they have the nerve to tell me that becuase i got the new pakage and the net changed i lost the 25$ dsl for life deal when in fact they slowed my net and made the change themselves 3 years ago.
I have been paying for crap phone and crap net for 3 years and not knowing if my family members or i could become greatly ill and not even be able to call 911.And when lightning hit this line 3 years ago i waited over 3 months for them to fix it with no net or phone and they charged me for all 3 months.Don`t know why i didn`t raise helol then and not pay it .I will wait a month and see what happens then i`m going to a lawyer and bringing a lawsuit on windstream and maybe the PSC for this BS.