Topic 'Cablevision Outage Splash Page' in forum 'OptimumOnline' - dslreports.com

Re: Cablevision Outage Splash Page

Sat, 10 Nov 2012 06:46:21 EDT

inc77 posted : 94% Available
6% Unavailable

"Crews are in your area"

My Internet still doesn't work, but I got email like 2-3 days ago saying my service is up and running.

Re: Cablevision Outage Splash Page

Fri, 09 Nov 2012 08:49:17 EDT

RemyM posted : The page is very inaccurate now. It says 17,849 CT homes they serve still have no power and that is not true. Only 120 people in the entire state have no power and 100 of them are in areas Cablevision doesn't service. CL&P started sending their crews to NY and NJ yesterday to help them out.

Re: Cablevision Outage Splash Page

Thu, 08 Nov 2012 13:47:58 EDT

anon posted : Town: 80% (available), 20% (unavailable)
Your Home: Crews are in your area

:o

Re: Cablevision Outage Splash Page

Sun, 04 Nov 2012 11:50:51 EDT

cysko posted : It's a great idea IMHO. I see Optimum trucks everywhere so the techs are out there and no doubt working their butts off.

Re: Cablevision Outage Splash Page

Sat, 03 Nov 2012 08:34:51 EDT

momcat1 posted : I agree. We can only hope that they keep it after the storm recovery is over. They used to have a system status page many years ago. It was helpful when trying to troubleshoot. Don't know why they ever took it down. This one is better, since I can look when I'm at work, and see if it's working at home.

Re: Cablevision Outage Splash Page

Fri, 02 Nov 2012 17:46:10 EDT

Bob posted : Well at least CV won't be able to say they can't give a refund for no service. (Does that make sense?) I'm saying they can't say we had service since their own page says we didn't.

Re: Cablevision Outage Splash Page

Fri, 02 Nov 2012 17:01:55 EDT

eaw3c1 posted : TV came back but the Internet is still out. I take courses online and now I can not get the work done. Cablevision keeps on saying it could be thanksgiving or later before I get back service. They offer a credit. Everything worked fine, it seems as though we are moving backwards. I live in Suffern, NY.

Re: Cablevision Outage Splash Page

Fri, 02 Nov 2012 15:33:19 EDT

anon posted : Lindenhurst has power restored for 2 days now, Optimum site shows 24% of town has Cable.. I am not one of the 24% and i cant work my side business w/o it. Struggling.

Re: Cablevision Outage Splash Page

Fri, 02 Nov 2012 14:09:50 EDT

blohner posted : It shows I have service but I don't. Power is ok here but CV is out...
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Re: Cablevision Outage Splash Page

Fri, 02 Nov 2012 11:10:24 EDT

dbmaven posted : Sometime between 10:30 and 11 AM the modem re-sync'd and everything is working fine now.
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Re: Cablevision Outage Splash Page

Fri, 02 Nov 2012 01:13:05 EDT

eaw3c1 posted : My service out. It was on during the storm and after. Then suddenly tonight around 9:30 it went out. Cablevisions response was that it could be weeks before it is fixed and they are sorry. BTW the system says I have service. *SHRUG*

Re: Cablevision Outage Splash Page

Fri, 02 Nov 2012 00:27:18 EDT

dbmaven posted : Funny - I happened to check it earlier because my upstream was really bad - and it said "Not restored".

Sometime after 9:30 the modem lost sync - and now it can't get it back.....

Near Monroe, NY
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Re: Cablevision Outage Splash Page

Thu, 01 Nov 2012 22:13:17 EDT

Jackarino posted : Exactly, kudos to Optimum for there service, techs, etc throughout everything that has transpired
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Re: Cablevision Outage Splash Page

Thu, 01 Nov 2012 17:22:29 EDT

mbernste posted :

said by Jackarino:

100% of my town has service according to this tool. Most houses however do not have power :(

Well, at least it's good to know that once you get your power back, you'll have cable TV/Internet. Unfortunately what does it say when the cable company can restore service faster than the electric company?

Re: Cablevision Outage Splash Page

Thu, 01 Nov 2012 13:48:04 EDT

anon posted : Yeah it's not really accurate but i guess.

Got some really generic answers in regards to service at work. People up and down the road have service but in the middle dont. I'm sure different node is the reason (as they proudly mentioned, like it was big inside secret) but then shouldn't that be a fixable sitauation instead of "NO ETA" - We have no phone and data here. Actually using an iPad and DD-WRT router (Client mode) to connect the network to the internet. Email servers can't get squat though so emails are down.

Got a prepaid phone and forwarded the office lines to that (good thing that works) so at least we still get incoming calls.

Re: Cablevision Outage Splash Page

Thu, 01 Nov 2012 12:49:47 EDT

anon posted :

said by Ultra1:

Mine says service not restored yet, but i never lost service we are lucky to have had power and cable never go out. I don't think this is very accurate.

Same here.

Re: Cablevision Outage Splash Page

Thu, 01 Nov 2012 11:10:55 EDT

Ultra1 posted : Mine says service not restored yet, but i never lost service we are lucky to have had power and cable never go out. I don't think this is very accurate.

Re: Cablevision Outage Splash Page

Thu, 01 Nov 2012 11:10:23 EDT

IllIlIlllIll posted : this is all i get for Hampton Bays....

11946

Re: Cablevision Outage Splash Page

Thu, 01 Nov 2012 10:37:27 EDT

TheWiseGuy posted : If you look at the initial picture you will see a link at the bottom that says "Service Report for your Zip Code & Home", when you click that link, it prompts you to sign in, as already mentioned.
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Re: Cablevision Outage Splash Page

Thu, 01 Nov 2012 10:22:10 EDT

Jackarino posted : 100% of my town has service according to this tool. Most houses however do not have power :(
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Re: Cablevision Outage Splash Page

Thu, 01 Nov 2012 10:15:01 EDT

jpr281 posted :

said by Brace23 :

How do you get to the service status of your town and home?

»optimum.net/OptimumStatus/

You have to sign into your Optimum account.

Re: Cablevision Outage Splash Page

Thu, 01 Nov 2012 10:09:41 EDT

anon posted : How do you get to the service status of your town and home?

Re: Cablevision Outage Splash Page

Thu, 01 Nov 2012 09:37:25 EDT

jpr281 posted :

Cablevision Outage Splash Page

Thu, 01 Nov 2012 06:53:32 EDT

mbernste posted : Has anyone else noticed this splash page on the Optimum.net site? I think this is great! You can even get the status of your home (for those who are out of town) as well as for your town.

I think this is really great!