reply to OHN
Re: [Rave] Newegg RMA
said by OHN:Not only that, when (not if) people return a product for reasons that is not their fault of the retailer, why should any retailer internet or brick and mortar have to eat that cost? They should have bought the correct product in the first place. It's not up to retailers to pay out cash to cover mistakes made that should not have been made. Remember at one time Newegg used to include RMA forums and shipping labels in every package sent out just in case someone wanted to send it back. They learned real quick what the cost of public stupidity really is and cut it out.
If you had purchased this at a brick and mortar and had to return it, would you expect the brick and mortar to reimburse you for gas?
The tradeoff for getting great prices is having to deal with occasional returns in the matter.
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said by Cthen:If I didn't have that reassurance, I wouldn't shop in the first place.
Not only that, when (not if) people return a product for reasons that is not their fault of the retailer, why should any retailer internet or brick and mortar have to eat that cost?
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