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QCTLG

join:2008-01-20

Upgrading from DSL to Extreme cable question...

Hi,

I'm considering changing my 6MB DSL to 15MB Cable and was wondering:

How much could this cost me?
Anything I should know before doing this?
Are there any specials out there?
Is it worth it?

Thanks all in advance

I'm on the South Shore of Montreal...


TSI Support1
TSI Support
Premium
join:2009-09-28
Chatham, ON
kudos:1
Hi there,

Upfront costs would include the activation, first month of service and modem if you opt to purchase one from us.

Activation is $85.00, with a $20 discount if you choose to purchase one from us.

Let me know if you'll be bringing your own modem, and which package you'd want to subscribe (75GB, 300GB or unlimited) and I can give you the exact cost.

Regards,
TSI-Ashley


QCTLG

join:2008-01-20
reply to QCTLG
Hi, thanks for responding.
I don't know what you mean by bringing my own modem?

I'm already with Teksavvy with 6MB DSL package.
I'd like to go to the 15M Cable Unlimited plan.

Don't know what I need and would especially like to know how much this would cost to do the transition.

Are there any specials?

Thanks


TSI Support1
TSI Support
Premium
join:2009-09-28
Chatham, ON
kudos:1
Hey again,

The only discount you'd be able to receive is $20 off of your activation if you purchase a modem from us.

Will you be purchasing a cable modem from us, or do you have your own cable modem?

A cable modem from us would be $99 plus $10 shipping.

Let me know and I'll get back to you with an exact price.

Thanks,
TSI-Ashley


QCTLG

join:2008-01-20
reply to QCTLG
Hi, I do not have a cable modem so I would need one.

Also I'm with Vonage for phone service...will my vonage still work?


TSI Support1
TSI Support
Premium
join:2009-09-28
Chatham, ON
kudos:1
Hey there,

If you have a VOIP service, it will still work with TekSavvy.

Here are the start up costs:

First month of service: $57.95
Cable - Start-Up Fee $85.00
Thomson DCM475 $99.00
Activation Fee Discount -$20.00
Hardware Shipping $10.00
Subtotal $231.95
GST $11.60
QC QST $23.14
Total: $266.68

And this would be your monthly cost:

Express 15 Unlimited $57.95
GST $2.90
QC QST $5.78
Total: $66.63

Anything else I can help with?

Regards,
TSI-Ashley


QCTLG

join:2008-01-20
reply to QCTLG
Can I do the install myself or does a teck need to come to my place?
Thanks

Am I going to be billed twice for the month if I switch?


TSI Support1
TSI Support
Premium
join:2009-09-28
Chatham, ON
kudos:1
Hey there,

A technician would be required. They may only need to test the cable signal, but they are still necessary.

Also, you are only required to pay the first month of service on the first bill.

Hope this helps.

TSI-Ashley