Mine says service not restored yet, but i never lost service we are lucky to have had power and cable never go out. I don't think this is very accurate.
Got some really generic answers in regards to service at work. People up and down the road have service but in the middle dont. I'm sure different node is the reason (as they proudly mentioned, like it was big inside secret) but then shouldn't that be a fixable sitauation instead of "NO ETA" - We have no phone and data here. Actually using an iPad and DD-WRT router (Client mode) to connect the network to the internet. Email servers can't get squat though so emails are down.
Got a prepaid phone and forwarded the office lines to that (good thing that works) so at least we still get incoming calls.