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GroovyPhoenx

join:2006-05-22
Gloucester, ON
Reviews:
·Rogers Hi-Speed

reply to Ree

Re: Rogers secretely removes $50 Max Charge on Rocket Hub

said by Ree:

said by sbrook:

Since there is proof that it was offered, the CCTS will be forced into acting.

But does the bill also show how many gigabytes were transferred during that billing period? (I don't know, I've never seen one.) If it does, then it should definitely be obvious there was a cap in place. But if it doesn't show the usage, then it could be argued that OP just used a consistent amount of bandwidth which resulted in consistent billing amounts.

Don't know about your bill but if Rogers was to charge me an overage charge they better damn well PROVE TO ME they did it which they do on the protion "used XXX mb" otherwise how could they justify charging?

Ree

join:2007-04-29
h0h0h0

said by GroovyPhoenx:

Don't know about your bill but if Rogers was to charge me an overage charge they better damn well PROVE TO ME they did it which they do on the protion "used XXX mb" otherwise how could they justify charging?

I actually never look at my bill. I get the email notice, and as long as it says the same dollar value as the previous month, I don't bother logging on to look. The only time it didn't match was due to my exceeding the cap by a gig or two, so I knew it would be slightly higher so still didn't look.

What you said makes sense though -- I'm sure if I went to look it would tell me how much I exceeded the cap by, and what the exact cost was.

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