Frequently, Insight claims its "corrupt data" on the storage unit and wanted to replace the storage. Tho its the same tech that found when we had it installed the contractor failed to activate one of the boxes yet for a year it worked just fine, recording and all. It was only finally after a software update they discovered the box wasn't on our account, nor in their inventory. I'm realy hoping TWC swaps this crap out for their MRDVR soon.
I know you can change boxes in the Evansville/Lousiville surrounding area. Im in Jasper and we can get new boxes. We still use the Motorola 6414 III ... The new Pace boxes are multiroom BUT at the last seeing of them they were buggy as the motorola boxes and while im having issues myself (Box freezing, it failing to record and esp pixelation). Im worried im going from one problem to the next. They have been here and tried to move us to the Pace boxes when they did the line tests, it was a good sell but when I asked easy specific questions I heard too many "im not sure.. or I dont know" which then left me to believe for someone doing line tests and selling something he certaining didnt know much (btw yes I did check he was a real insight worker). At this point while the Pace boxes seem like the answer .. I need more then just a sell.
reply to gadawg We may just ditch the whole multiroom setup and get three standalone boxes. Insight says we just swap out the DVR's for different ones at an office. My concern is will they work with the existing cables. When we got multiroom DVR's the tech put in an extra splitter that feeds back into the splitter that was already in the house.
Maybe it is time to drop cable all together and get a rooftop antenna and a Tivo.