·WOW Internet and..
WOW online account management messed up?
I do the following:
1. Go to WOW customer portal
2. Click on My Account on the top nav bar (it's the rightmost item)
3. Enter my user ID and password and login
4. Click on Billing Center on the next page
5. When I click on PDF Version above the summary of the last bill, it brings up a bill from May instead of the current bill. WTF?
6. When I click on Previous Statements, I see only that May bill... ?
The Billing Center looks totally different now... the option/link to bring up the changes made to the account since the last statement is now gone!
So not only did WOW totally mess up their phone system, they messed up their online account management too!