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VexorgTR

join:2012-08-27
Sheffield Lake, OH
kudos:1

reply to switchback

Re: CallCentric Problems

Some ATA's needed a firmware update to confirm the hang-up.

May want to try that.

switchback

join:2012-10-29
Harriman, TN

Yesterday I logged over 70 incoming calls to my number. None of these calls were from any one I knew or anyone that I do business with, All of the calls are somehow being routed to my number by mistake. I continued to block the area codes with the star feature.
I had to block areas codes: 412, 786, 318, 512, 918, 972, 281, 614, 713, 979, 801, & 832. As I was receiving multiple calls from each one of these areas codes.

Finally last night a CC rep replied stating:

"Hello,
At this time, we were informed by our underlying carrier that they have re-routed your number and you should no longer receive unwanted calls. Please unblock all the area codes so you will be able to advise if you are still receiving these calls.

Again, we apologize for the inconvenience. Thank you."

I cleared all the area code blocks as directed and have had no unwanted calls today. Hope it stays that way and thanks CC for your efforts in this matter. (I wish someone could explain why this happened and why it only happened to me?)


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