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andyross
Premium,MVM
join:2003-05-04
Schaumburg, IL

reply to FifthE1ement

Re: iGuide A30

said by FifthE1ement:

said by andyross:

And then you have millions of pissed off customers if something goes wrong. They tend to start with a very small area to look for major bugs. Then expand to find more bugs.

Also, in some cases, there could be changes needed at the head ends to support certain features.

No offense Andy, as I love chatting with you, but Comcast has used this method every time they have launched any guide software and it's still always loaded with bugs. I really think the point is moot. I think the real reason they don't push more areas at the same time is that their infrastructure is so unorganized and old that they first can't coordinate their efforts and second when they finally due I think the hardware fails.

It may depend on the level of the bug, too. They may also be getting a bit more careful given the SA issues Russ mentioned. I think A28 may have rushed out despite some bugs because they were on a timeline to announce certain features, like MyDVR.

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