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2600 ways to live
Sterling Heights, MI
reply to mistcane

Re: [Rant] Technicians left a wiring nightmare

It has nothing to do with that; you came on here to rant, and you just had a mis-undestanding. You pay Comcast a monthly rate for services, but the lines in your home you own. Same with the electic company, same with the gas company.

Is it a possibility that Comcast did initially make that mess before you got there? Sure. But thats what home inspections are for (assiming its a house), or an apartment complex cleaning up before you moved in. You cant discount that a previous tenant, or another overbuilder cable company (if there is one in your area) may have done this. Either way, you really dont have proof.

The service protection plan, to my knowledge, its just kinda like an "insurance", where if you have trouble with your service, you wont have to pay a normally-charged service call.

If you have any other questions about your service, these boards are full of intelligent, helpful folk that will give you advice on what needs to be done.

Just a heads up though, as in this case, it wont always be the advice you may want to hear.