Reviews:
 ·Cox HSI
| reply to lilstone87
Re: [NV] Received email of a Cox Data Usage Notification said by lilstone87:said by tmlv:Paying for 2 lines seems kind of silly to me when you can have a Small Office Home Office account and not have a data cap... It's treated as a business account as well... It's roughly the same price, and you get a static IP with it, which is an added bonus.
Well with business class to get good pricing, requires a contact which the ETF will be you buying out the rest of the contact, if you decide to break it. Also you are going to get way less speed. High ETF for business class internet, is really a deal break imo. Internet company's have to find better ways to offer more bandwidth to customer's, without hog tying them to death. Business class internet shouldn't be the only solution to customer's who need more bandwidth, as business class internet offers many other thing's that many of us could careless about. Trust me I have overlooked the options of business class internet, and it's simply not good enough on the ISP's part. Which now ISP's want to do the 3 strike rule for going over bandwidth, and killing a customers service for a year if they do it three times. So you really have to ask yourself, who's being fair here? Answer is not the ISP's, as they are forcing you to play by rules that are unfair, plain and simple. Well said! I choose the more speed and also choose to pay more for more cap capacity that is simple in matters.
for business class, that offers a low speeds and no caps at all that is does not suit to me where there is a area what i want is more speed instead of low speeds and no cap on business class. |
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Reviews:
·Cox HSI
| Also you shouldn't be forced to have two of the same internet plan's, to have double the bandwidth limit monthly. I understand business class internet having high ETF for breaking contract. But who's to say just because a customer uses more then "X" set monthly limit, needs faster response time to home side issue's, or static IP's etc. You can't force customer's into business class tier's like this, because really your to the point "business" means nothing as for the type of tier it is. More like "bend over for more monthly bandwidth" tier. |
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| reply to tmlv
that is none of true. the business class on cable modem is subjected to the policy changes anytime.
paying for the two lines isn't silly at all. I choose to have more cap capacity what i am paying for as I pay more as it is pure simple. |
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Reviews:
·Cox HSI
| reply to lilstone87
the customers could be forced into the business class or pay more for additional type of tier, if customer finds too annoying what ISP purpose to have right to tell to warn the customer to limit the data consumed use, if customer do not follow the protocol rules then the ISP could terminate the customer account anytime as customer will be kicked off the network for overconsumed use. |
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Reviews:
·Cox HSI
| said by ikyuaoki:the customers could be forced into the business class or pay more for additional type of tier, if customer finds too annoying what ISP purpose to have right to tell to warn the customer to limit the data consumed use, if customer do not follow the protocol rules then the ISP could terminate the customer account anytime as customer will be kicked off the network for overconsumed use.
What I am getting at is, I am a ultimate tier customer. I have a 400gb monthly limit, and there is no higher residential tier. So only choice left is business class internet. I have been close to my cap a couple times, and if I do ever go over by a bit. I will not be happy if cox starts to make a fuss about it, and I will let them know I am not happy. I understand enforcing a policy to protect other customer's, but to enforce it just because he went over is sad. I have no issue when action is taken due to a customer being a bandwidth hog, and it's affecting other customers in there local area. |
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Reviews:
·Cox HSI
1 edit | There you go, you are on this 400gb monthly limit, you could simple additional another ultimate tier for adding to your cap monthly limit is scaled up to 800gb.
that is pure and simple what'll you pay more for this.
1x ultimate tier cost is 100 dollars per month
2x ultimate tier cost is 200 dollars per month
that is simple what you will pay more if you choose to have 2x tiers just like me  |
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Rob_Premium
join:2008-07-16
Mary Esther, FL | Why don't you just get business class? It must be nice to be able to shell out that kind of money for an internet connection.
-Rob |
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Reviews:
·Cox HSI
1 edit | I am not going to be on the business class because it cost more and lower speeds than what i have on the residental.
and also the policy can be change anytime that is subject to the change conditions in matters.
I'll stick with residental where there's no contract for me. in other words for business class it requires you be on the contract locked and if you wish to break the contract then it will gonna cost you more so expensive.
I am satified with 2x premier tier right now what i am paying a 130 dollars a month as well as i gets the cap monthly is 500gb. |
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Reviews:
 ·Sprint Mobile Br..
·Cox HSI
4 edits | reply to kv2009
said by kv2009:The general idea behind data caps and limitations is a cheap business practice in order for an ISP to rake in more money. Period. When we first ordered Cox@Home (I believe it was called that back then), it was marketed as "unlimited internet" and it still should be. Bandwidth is cheap and there is no reason to have usage caps. It's no such thing. All ISP's oversubscribe their bandwidth, anywhere between 10:1 to 50:1 is common depending on the level of service they provide to most customers (ISPs that provide lower bandwidth connections tend to go with a higher oversubscription ratio.) The reason they do this is because nobody uses their whole pipe continuously 24/7. If they were to buy enough bandwidth to not oversubscribe, it would cost a LOT more, and you'd be paying more as a result.
This works because most people don't have their internet connection at full throttle 24/7.
Truth be told, if you must do that, then you're subscribing to the wrong service. What you're looking at doing is more in-line with what a business might need if they are hosting their own services. This is why cox's business services cost more, because that level of service is intended for what you are doing. So if you must do that, switch to their business tier.
Compare it to having a LAN where on one side of your network, you have 5 computers connected to a switch, that switch has a single trunk port to another switch, and that other switch has another 5 computers. With this setup, you are working under the assumption that those computers won't all be going across the trunk at full throttle all the time.
But what if that does end up happening? Well, you're going to have to replace both switches with more expensive ones that support port channel, and then you're going to have to pay (with either your time or somebody else's time) to run additional wiring between those switches.
Realistically though, such a scenario will probably never happen.
In the case of an ISP, sometimes you end up with people who assume that because they are given a 30mbit pipe, that means they can run it at full throttle 24/7. It doesn't work that way for an ISP any more than it would work for the situation I described above. If you intended on adding port channel, you'll pay for it. Only in the case of a WAN, it's not so simple. When you need more bandwidth, you have to pay for more bandwidth. Likewise, when an ISP needs more bandwidth because you need more bandwidth, they have to do the same thing.
It doesn't stop there though. If you eat up that bandwidth in your node, then it might be necessary for them to do a node split. But why would they pay several thousand dollars for a node split just to accommodate maybe 5 people when a node split is otherwise completely unnecessary? It makes more business sense to just tell those people to get another ISP. Your ISP isn't a charity. They're in it to make money just as you do work at your job to make money.
Now you mention cox@home, well if you remember, in the early cox@home days you often had very unreliable service in most areas. They did a really miserable job at managing network resources. Needless to say, that changed.
Complaining to the FTC or the FCC won't do you any good. Any competent network engineer will explain what I just did above, and they'll basically ignore you. |
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Reviews:
·Cox HSI
2 edits | that is exectly correct. Well said! who anyone thinks that cap is bad business practice things then complains to the FCC or FTC in this matters won't do any good at all. that's why i am paying a more for two premier tier lines. that is pure and simple.
EDIT: who complains about bandwidth hogs on the node unit, it is more costly to make a necessary splitting the node up that is makes a sense.
however, with DOCSIS 3.0 and above that have more channels that makes splitting unnecssary to save the thousands of dollars. |
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 spacefunk39 going on 12Premium
join:2003-07-03
Las Vegas, NV | reply to JasonCable
I dunno about all the other stuff in this thread however I'm in LV and just got hit with the same overage emails, Premier Tier.
The double login is freaking retarded. |
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Reviews:
·Sprint Mobile Br..
·Cox HSI
| I've been going sometimes double my cap (500GB in a month) and haven't gotten any kind of letter yet. Yes I'm a network abuser, but unless they complain I'm going to keep doing what I'm doing.
My theory though is that since I have a contract commitment with cox, they aren't complaining. |
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Rob_Premium
join:2008-07-16
Mary Esther, FL | I still like my compromise:
What should be exempt from the caps
1)Backups on Mozy, Cox's own back up, etc..
2)Windows/Mac updates (or updates in general) including virus definitions, anti virus downloads and maintenance
3)VOIP (skype/vonage, etc..)
-Rob |
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| reply to Rakeesh
you're on the business class tier? just curious. |
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| reply to JasonCable
Bandwidth is cheap.. I have a gig-e line with hurricane electric running to my cabinets in phoenix nap. I pay them $1,000/month for 1gigabit unmetered. I can run 100% @ 1gig without a problem. HE.net has POPs in every major exchange so routing is fast and stable.. Now if I could only get them to run a line to my house...  |
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| That would be nice if you can get this 1gigabits line to your house, you'll just pay a 1k dollars as you'd justified to pay for? |
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caa100
join:2004-04-02
Annandale, VA | reply to Rakeesh
said by Rakeesh:My theory though is that since I have a contract commitment with cox, they aren't complaining.
I just committed to a contract weeks ago and got the email this week.
Worse yet, when I called to up my service tier, they would not offer me any contract pricing. Meaning that, to increase my cap by 25% (preferred to premiere) my monthly charge will be increased by 80%.
Thats the kind of thing that makes me have second thoughts before throwing out all those Fios mailers I keep getting.... |
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Reviews:
·Cox HSI
1 edit | contract commitment sounds like a business class with 3 years agreement contract.
on residental side, there's no contract that means you have to follow the protocol rules within a cap limits.
by myself, I made a decision to extends the premier cap up to 500GB by adding the another premier line to commit this responsiblity. |
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Reviews:
·Sprint Mobile Br..
·Cox HSI
| reply to Rob_
said by Rob_:I still like my compromise:
What should be exempt from the caps
1)Backups on Mozy, Cox's own back up, etc..
2)Windows/Mac updates (or updates in general) including virus definitions, anti virus downloads and maintenance
3)VOIP (skype/vonage, etc..)
-Rob
And how would this compromise work?
You are STILL using bandwidth at your last mile. Take the scenario I described above. You have 5 computers trying to talk over a single trunk line, and all are going full throttle. Are you going to negotiate a deal with the switch where it magically gives you bandwidth above and beyond the capacity of its trunk port for certain services? |
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Reviews:
·Sprint Mobile Br..
·Cox HSI
| reply to caa100
said by caa100:said by Rakeesh:My theory though is that since I have a contract commitment with cox, they aren't complaining.
I just committed to a contract weeks ago and got the email this week. Worse yet, when I called to up my service tier, they would not offer me any contract pricing. Meaning that, to increase my cap by 25% (preferred to premiere) my monthly charge will be increased by 80%. Thats the kind of thing that makes me have second thoughts before throwing out all those Fios mailers I keep getting.... They allowed me to extend from preferred to premier for $15 extra about a year into my contract.
Anyways, how long were you into the contract? The contract isn't binding until after 30 days. |
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