Tell me more x
, there is a new speed test available. Give it a try, leave feedback!
dslreports logo
 
    All Forums Hot Topics Gallery
spc

spacer

Search Topic:
uniqs
7
share rss forum feed


TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:25
reply to eweazel

Re: [DSL] new business connection

Ok. The scoop since we last spoke over the phone!

I got in touch with one of the Directors at Bell. They escalated to a Fieldwork Senior Manager which had a local CO Dispatch Manager call me. Spoke to him... It was quite pleasant! He is saying that CO work was completed as of 7:34am today but he is sending another tech out tonight to double-check the work. He told me that its either CO or on the prem.

Once you get in tomorrow, if we cant fix it by troubleshooting, I will call the local manager as per his request and he will send someone out that day to fix things on the prem

Sorry it took so long but it seems that this escalation is now on track!

Cheers,

Andre
--
TSI Andre
Director of Service Delivery
Authorized TekSavvy Employee ( »TekSavvy FAQ »Official support in the forum )
Follow me on Twitter!


eweazel

join:2008-12-09
Etobicoke, ON
Once again thank you for all this effort.


TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:25
Just remember who treats you right when suggesting ISPs to your friends and family

It was my pleasure!