dslreports logo
    All Forums Hot Topics Gallery


how-to block ads

Search Topic:
share rss forum feed


Weirton, WV
·Frontier Communi..
·Verizon Online DSL
reply to The Q

Re: [Rant] ..house might explode, but Comcast wants its cable bo

yeah I saw where some companies have waived equipment replacement fees. I think one company even offered if the equipment was damaged to take it to the office and have it replaced.

" TWC also is not charging for any damaged equipment. The MSO is asking customers to return damaged equipment, even to a technician they find working in their neighborhood, Dudley added."

"Verizon Communications also said it plans to extend credits for affected customers.

"We routinely credit our customers when they’re out of service, whether for power outages or other reasons where service has been impacted. We will of course do the same for those affected by Hurricane Sandy," spokesman Bill Kula wrote in an email.

The telco has said it will repair or replace any equipment damaged in the storm without any charge to customers, according to information on its website "