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Carnivore

join:2003-01-06
reply to rapamatic

Re: Powering ONT without BBU?

I'm in North Jersey, not Manhattan. Good luck!


rapamatic

join:2001-12-15
Glencoe, IL
reply to jmr50
They came back today, and this time replaced the ONT, and all is well. I wasn't home, but it doesn't look like they replaced the BBU...

Anyway, I'm satisfied since all is working now!
--
The more corrupt the State the more numerous the laws.

wbradney

join:2002-01-02
Morris Plains, NJ
reply to Carnivore
Exact same problem here. I got my power back today, and had TV and internet for about 3 hours before the battery ran dry. The BBU is just not powering the ONT.

Even though I explained that the ONT was OFF, tech support ran a "line check" and they said that there was a "fiber break" and they would send a tech on Monday (sigh).

I took out the battery, found a spare 12V 2A PSU, jury-rigged it to the terminals where the battery plugs in, and hit the battery backup button. Everything's back up and running - I assume the ONT will just see a magical "backup battery" with infinite juice...