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signmeuptoo
Bless you Howie
Premium
join:2001-11-22
NanoParticle
kudos:5
reply to signmeuptoo

Re: Large, heavy tree branch

I called Comcast this morning and found out that somehow, the roll out to my address was canceled with zero explanation. The CSR I spoke with was courteous and after we discussed it, she is putting it to her supervisor that a new cable be run.

Losing phone and internet is particularly difficult for me because I have loved ones overseas that often need my help and if I can't reach them it can be quite severe for them.

So sometime this week another roll out will be established. The cancelation I was not notified and no explanation was given on their database.
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Join Teams Helix and Discovery. Rest in Peace, Leonard David Smith, my best friend, you are missed badly! Rest in peace, Pop, glad our last years were good. Please pray for Colin, he has ependymoma, a brain cancer, donate to a children's Hospital.


Russ6

join:2011-03-17
Houston, TX
kudos:1

I agree with NetFixer.

Hundreds of thousands of cable subscribers have lost service because of Storm Sandy. I couldn't find a more accurate estimate so it could be more or less. Comcast's priority is to restore service to as many subscribers as quickly as possible. Comcast will first work on projects that restore service to the most subscribers. Since you have service, you have the lowest priority. Eventually, Comcast or its contractors will remove the branch.
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SA 8300 HD DVRs with Patched S25 Guide
Links:
'S25 Guide Blog' 'Schedule' 'Info' 'Patch Thread'



JigglyWiggly

join:2009-07-12
Pleasanton, CA
reply to signmeuptoo

Could always tether your phone