 shadyman777The Hero of TimePremium
join:2009-03-02
Allentown, PA
 ·RCN CABLE
| reply to joshgavant
Re: [CATV] (Chicago) Lost Channels on CableCard, can't reach tec Hey Josh,
PM RCNMAN all the details. He should help, but I wanted to note that it does take a long time to reach a rep. I got my power back on Friday night and called in to report our area's power was restored so they could work on the cable lines and I was on hold for a hour and a half before I got to speak to someone. Just hang in there when you call, you'll make it though! |
|
| Thanks for the help! I'll try both options.
~J. |
|
 rcncaresEmiliePremium,VIP
join:2012-01-04
Gainesville, VA | Joshgavant - I can have one of our call center agents look at this for you and see if we can help through the forum. Do you have this information?
CableCARD ID:
Host ID:
Data:
Card S/N:
If so, send it to me in a PRIVATE message, along with the name on the account, and I will have someone look at your account.
Thanks
Emilie |
|
|
|
