|reply to ZubairAlam |
Re: Intermittent Disconnection and Forever waiting time on phone
said by ZubairAlam:Well, to reply to this, I'd say if it's 2 AM & you have an issue, calling in would definitely be quicker to get an answer then posting in the forum & having to wait till someone comes in the next day to answer you.
You stated "Calling in could be quicker in some occasions" , so I would like to know what are those "some occassions" on which customer should contact with TechSavvy ? so noone would stay on phone for more than an hour ( as I am not the only one)...
TSI Martin (Escalations / Social Media) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )
Follow me on Twitter : @TSIMartin