 TSI MartinPremium
join:2006-02-23
Chatham, ON
kudos:23 | reply to ZubairAlam
Re: Intermittent Disconnection and Forever waiting time on phone said by ZubairAlam:You stated "Calling in could be quicker in some occasions" , so I would like to know what are those "some occassions" on which customer should contact with TechSavvy ? so noone would stay on phone for more than an hour ( as I am not the only one)...
Well, to reply to this, I'd say if it's 2 AM & you have an issue, calling in would definitely be quicker to get an answer then posting in the forum & having to wait till someone comes in the next day to answer you.
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TSI Martin (Escalations / Social Media) - TekSavvy Solutions Inc.
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