NormanSI gave her time to steal my mind awayPremium,MVMReviews:
San Jose, CA
·Pacific Bell - SBC
|reply to dneiding |
Re: Ported land-line and lost DSL - Terrible Customer Service
Most ILEC plant databases reflect the capability based on the state of the plant before DSL was deployed. So service reps only know what the outdated database presents them. If there is an error, and there frequently is (based on my observations in another ILEC forum: AT&T), it will damned near take an Act of Congress to correct it.
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum