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LightS
Premium
join:2005-12-17
Greenville, TX

2 recommendations

reply to djrobx

Re: Hard to get them credits, folks.

While I agree with you, the point is that he still got his refund. The CSR, while not 100% sure, still got up and went and checked to make sure. And, lo and behold, he got it.

Could it be improved? Yes. Bad service? No way, jose.