I had to do an SPC Warranty request and bell still - 8 days later isn't advising correct information via the insurance company.... WHY would they move the warehouse and NOT notify the stakeholders in advance instead of 3 days notice... Ridiculous.
Anyway, I have tried verbally escalating the issue on the telephone but no one seems to know who is responsible for this...
I don't want a billion and one credits... I just want the damned phone without excuses.
I am currently on the old CDMA network with a loner phone, so at minimum I have cell service however am paying for a data plan that I am unable to use.
I would like to know who I can contact to receive immediate resolution on this issue. Again, I don't want credits just want a phone in my hand that is capable of doing what I need.
If anyone has any advice, examples, etc that they could provision to me that would be greatly appreciated.
Also to EX06791, you are really appreciated for handling my call with respect and courtesy.
"Lord giveth but he also taketh away"
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