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Gigabyte2004

join:2004-09-12
Morganton, NC

1 edit
reply to Gigabyte2004

Re: Cat5/Cat6...... Phone/DSL install

I give an update later on this. I'm at work so not a lot of time to explain.

Gigabyte2004

join:2004-09-12
Morganton, NC
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Ok guys,here's the deal.

I get a phone call this morning from ATT asking about the service call for this morning.The guy asked if I actually needed an inside and outside tech or just the outside tech. I told him that I just needed an outside tech,so he cancelled the inside tech and told me that the other tech would be here sometime today. I had hoped that I would be here when he came,but I had to go to work.

Around 12:30 I have a voice message from a number that looked familiar. I call the number back and when the guy answers I realize that is is one of the techs that I had dealt with when I was at the old house. He says that he sees all the problems that I have been going through and that he was going to take care of it for me. AWESOME!!!!! Like I said I have dealt with him before and I had no doubt that it would be done now.He had already put up the NID when he called me. He also ran new wire for my drop and I didn't even ask for it. He run a new ground also which can be seen in the pictures.

He checked my speeds and said that they were looking excellent and he said that he was actually pulling 6.6mbps on the new drop. I have been told that I was able to get 6.0mbps,so that confirms it.

So in one hour he installed the new NID and run a new drop from the pole to the house and the others couldn't do a simple NID install. He told me that the next time I need something to call him first. I have his number in my phone and his ATT tech ID# so I can request him personally.

He asked if I had a DSL filter and I said yes,so I put it in when I got home,but I'm not sure If I need it,it looks like it has one already. It's not hooked up yet. You can see it in the picture.Let me know if you think I should.

So,here's the pics.


tschmidt
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That is great news. Glad you finally got it resolved.

So now you have a weekend project to install an inside drop to the DSL modem from the POTS Splitter and hopefully should be all set.

I'd save the modem stats you posted for reference. That way if DSL degrades you have a benchmark for what it should be.

/tom

medbuyer

join:2003-11-20
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reply to Gigabyte2004
said by Gigabyte2004:

He asked if I had a DSL filter and I said yes,so I put it in when I got home,but I'm not sure If I need it,it looks like it has one already. It's not hooked up yet. You can see it in the picture.Let me know if you think I should.

So,here's the pics.

uuhmmm..the top module isn't a dsl filter/splitter...the correct module is this...»www.hometech.com/hts_images/cc/c···sl_1.jpg »www.hometech.com/hts/products/wi···dsl.html see the blue end / snap connector? sometimes they are purple...

however, the lower module is indeed a dsl splitter...but it looks like he didn't use it judging from the re/green wires that are dangling..

[edit: didn't read the part that you installed that]...make him come back and re-do the wire using that splitter...just like what my picture shows...it's better if you let him do it rather than you trying to do it by yourself...when he asked if you had a splitter, he probably thought that you had junction box dsl splitters like this...»www.computercableinc.com/ccinc/i···0801.jpg and you meant another thing..miscommunication....

how it should be wired should look something like this....»www.netsynctest.net/services/ima···er_1.jpg I dont think you have the same diagram...

Gigabyte2004

join:2004-09-12
Morganton, NC

1 edit
OK, I'll give him a call to put in the other dsl splitter like in your picture. Wasn't sure if I just needed to attach the dsl splitter I had now to the wires in the other box at the top if I actually needed to use it.


nunya
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Just an FYI, they (AT&T) are not obligated to install the splitter for you. Anything past the demarc is your responsibility.

Another thing, and this is important, - you have one IW going into the house. There isn't anything to split! A NID splitter will do you no good. Perhaps you misunderstood the function of the NID split; it's to isolate the DSL jack from the voice jacks. In order to do this, the DSL jack needs to be a home run back to the NID.

What happened to the other IW's that you had before?
--
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Gigabyte2004

join:2004-09-12
Morganton, NC
That is the main line into the house. The others went nowhere. I am running all
new lines for voice and a dedicated DSL line.


nunya
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There's no sense in calling a guy to come back out and hook up what isn't there yet. Make sense? You'll give the one guy that actually did something a "repeat report" (a ding on his record).

Now it's all up to you. You need to install the new extensions and run them back to the NID. Once that is done, you can hook up the splitter. Until then, there is nothing further to do.
--
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Gigabyte2004

join:2004-09-12
Morganton, NC
Are you referring to the wires that are attached
to the dsl splitter in the box that isn't attached to the NID as seen in
the picture?


nunya
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That is the NID splitter (the little box with the red and green wires). It's not hooked up, because there isn't anything to split. You need to have your dedicated DSL extension run FIRST.
--
If someone refers to herself / himself as a "guru", they probably aren't.

Gigabyte2004

join:2004-09-12
Morganton, NC
That's what I was asking about previously. When I get
my line run, then I should wire that to the other box at the top and then run my dedicated DSL line to that?

medbuyer

join:2003-11-20
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said by Gigabyte2004:

That's what I was asking about previously. When I get
my line run, then I should wire that to the other box at the top and then run my dedicated DSL line to that?

here's my whole NID looks like wide open..

[left, telco side] upper left screw terminal is my main line...see the blue and white wires coming from the telco? and then the red / green wires coming out of it going to the dsl splitter on top right of customer side? from there, voice goes out as blue/white and dsl goes out as orange /white....



telco side, upper right is another phone line I had years ago which is now dead...same with the lower left...

said by nunya:

That is the NID splitter (the little box with the red and green wires). It's not hooked up, because there isn't anything to split. You need to have your dedicated DSL extension run FIRST.

said by nunya:

Just an FYI, they (AT&T) are not obligated to install the splitter for you. Anything past the demarc is your responsibility.

Another thing, and this is important, - you have one IW going into the house. There isn't anything to split! A NID splitter will do you no good.

can you explain?


nunya
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reply to Gigabyte2004
You'll pull off the existing IW (blue white). Replace it with the POTS splitter (the red and green wires).
Move the Blue-White wires to the POTS terminal on the splitter.
Terminate the DSL jack on the DATA (ADSL, DSL, or whatever it's labeled) terminal on the splitter.
--
If someone refers to herself / himself as a "guru", they probably aren't.

Gigabyte2004

join:2004-09-12
Morganton, NC
reply to medbuyer
So it looks like the wires from the dsl splitter should
be attached to the telco side of the NID? That would make
the one he installed unnecessary. Am I thinking about this right? Sorry
for all the questions. Trying to get a grasp as to what needs to be done.

medbuyer

join:2003-11-20
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reply to nunya
said by nunya:

You'll pull off the existing IW (blue white). Replace it with the POTS splitter (the red and green wires).
Move the Blue-White wires to the POTS terminal on the splitter.
Terminate the DSL jack on the DATA (ADSL, DSL, or whatever it's labeled) terminal on the splitter.

+1

try that so no more truck roll...

medbuyer

join:2003-11-20
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reply to Gigabyte2004
said by Gigabyte2004:

So it looks like the wires from the dsl splitter should
be attached to the telco side of the NID? That would make
the one he installed unnecessary. Am I thinking about this right? Sorry
for all the questions. Trying to get a grasp as to what needs to be done.

try what nunya See Profile said...

Gigabyte2004

join:2004-09-12
Morganton, NC
reply to nunya
So I think I have of grasp now. The telco side will have to be
open to wire it correctly... Right?

So I need to remove the wires that are attached to the splitter
he has installed. Take the dsl splitter wires and then put them where the other
wires were just removed. Then take my phone line and attachments itvto the pots side, then run my direct dsl line to the data side of that splitter? Is this right?


nunya
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No. You do not open the telco side. That's illegal and best left alone.
Read my directions over again.
You are making it much more complicated than it should be.
--
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Gigabyte2004

join:2004-09-12
Morganton, NC
Dang, I see what you mean now, I think. I'm just taking the blue/white wire attached to my phone line and then putting the green/red wire into that spot. Then taking my phone line and putting it into the pots voice. I was over thinking it.

Gigabyte2004

join:2004-09-12
Morganton, NC
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nunya
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There you go. Now run that new extension for the DSL modem. It's a beautiful weekend.
--
If someone refers to herself / himself as a "guru", they probably aren't.

Gigabyte2004

join:2004-09-12
Morganton, NC
I'm running new lines for two phones and the dedicated DSL tomorrow.I'm glad that this part is done. Thanks for the help.

medbuyer

join:2003-11-20
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said by Gigabyte2004:

I'm running new lines for two phones and the dedicated DSL tomorrow.I'm glad that this part is done. Thanks for the help.

and that should complete your NID issue...moving on to others now...

congrats!

Gigabyte2004

join:2004-09-12
Morganton, NC
Thanks for the help.


nunya
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reply to medbuyer

can you explain?

Yes. You have a different model interface than the OP. The OP's test module has an incorporated protector. The test module connects directly to a ground bus. Your NID has separate protectors.
Also, yours is improperly installed. There should be a separable test module in front of the POTS splitter for the legally required demarcation.
--
If someone refers to herself / himself as a "guru", they probably aren't.


xbell

@cgocable.net
reply to nunya
said by nunya:

Another thing, and this is important, - you have one IW going into the house. There isn't anything to split! A NID splitter will do you no good. Perhaps you misunderstood the function of the NID split; it's to isolate the DSL jack from the voice jacks. In order to do this, the DSL jack needs to be a home run back to the NID.

A caveat is in order here. In this particular case his one IW only has the capacity for one circuit whereas most quad have two circuit capacity with the black wire available. If he had quad the modem circuit would be the yellow-black and the phones would go in on the red-green. That three conductor is rare up here and we split everything on quad (if we have to use it) outside at the nid on these.


nunya
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We call it "pair-and-a-half". I still find it everywhere. Even in commercial locations. I think it was big in the 60's.
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xbell

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said by nunya:

We call it "pair-and-a-half". I still find it everywhere. Even in commercial locations. I think it was big in the 60's.

It was used up here as the next generation of wire to replace what we called bridle wire an three conductor black wire in the late 50s. The fourth conductor (black) was added for a risol (ringer isolator) on a two party tip side subscriber around the early 70s here. Little did they know that virtually the whole continent would be wired with quad for decades and provide a second pair by doing so. When I work in the US I have noticed that you guys are way ahead of us in implementing twisted pair ISW.


jeffmoss26

join:2002-07-22
Beachwood, OH
reply to Gigabyte2004
Glad you got everything resolved (finally!)

Beezel

join:2008-12-15
Las Vegas, NV
reply to Gigabyte2004
I remember back in the day with load coils and such you didn't want to touch the black and yellow wires bare handed without checking for live voltage.