|reply to RogerD |
Re: Communication companies should know how to communicate!
Why would having a redundant website that could inform people about issues and having calls intercepted telling you the service is offline be better than nothing at all?
Technically, it's still nothing since it does not accomplish anything - it does not lead to a solution.
It's simply a placebo effect, that makes you feel that they're doing something.
The reality is that if the service hadn't been down such a website and redirection would be unneeded.
Please, explain to me your need for the previously mentioned things.