·Virgin Mobile Br..
reply to compuguybna
Re: [HSI] Slow http request/NO upload/packet loss/timeouts/black Tech was out today. replaced the old moto modem with a Cisco D3 modem.
Cable from the pole to the electric pole in the yard was not replaced by the tech who installed our internet in the first place (the previous owner of the house must have had charter).
Cable was in bad shape. Today's tech runs an entire new wire from pole to house ***NO SPLICES***.
Tech did state the line was a "little hot" for internet alone, but perfect for tv. (think he said 67 in reference to something).
we're going ahead and getting phone as well, so todays' tech said when they installed a splitter, it would bring the "hotness" down a bit.
Also, where the line from charter comes from the underground up the pole and down out street is where my tap originates. An electrical transformer is sitting right on top of the tap, possibly creating some noise. Tech called construction, and they're gonna get AT&T to lower their line a bit where Charter's can be moved below the transformer.
So, looks like there were some issues besides the "blacklisted" modem.
Much better speeds today!