right now only one light solid and the other is blinking. its the first two lights and the rest are black. ive tried rebooting the modem to no sucess. maybe you guys are blocking me at wow!
You're not being blocked. Blocking the modem on our side would not keep the modem from getting synch. The only thing that would cause your modem to do that is loss of signal, which would explain why all of your services are out. Maybe a line was cut on accident, or a squirrel chewed through something, etc. I wouldn't be able to give you a reason from here. -- Dan Della Terza WOW! Internet, Cable & Phone CMTS Operations Engineer