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Youngsville, NC

1 recommendation

reply to ploogman

Re: [CallCentric] Devices will not register

Well -
First off -
LOG INTO YOUR CALLCENTRIC ACCOUNT AND CONFIGURE EACH DEVICE AS SPECIFIED FOR ITS MODEL. It is most important to configure to use the SRV settings if your equipment supports it. I know the Cisco /Linksys devices do. (And I'm using a PAP2T). If you're not sure of what you're doing - get your local Voip guru to assist you.

2nd - You probably need to change your DNS Server settings for each device. In that blurb you will see, there are a couple of suggested DNS servers, but you can probably also use the ones provided by your ISP. Put these into EACH device (ATA or IP Phone). Using Google's DNS / Open DNS or maybe some other public DNS servers may not work to pass the entire list of servers CallCentric is currently using.

In case there is any doubt about that shouting - that was not a mistake. BYOD Voip is not always going to be a "set it and forget it" proposition, especially in times like this.