Topic '[Speed] new "Performance Promo" is mostly unusable' in forum 'Comcast HSI' - dslreports.com

Re: [Speed] new "Performance Promo" is mostly unusable

Sat, 10 Nov 2012 13:37:53 EDT

bobjohnson posted : The anon is correct btw. It would be the amp that I was talking about. A 750 amp but I can't see very well on my tablet so sometimes I just guess ;)

Re: [Speed] new "Performance Promo" is mostly unusable

Sat, 10 Nov 2012 08:11:41 EDT

anon posted : where do you get the 760 number from? amps are 750 or 860. taps are 1000mhz.

said by bobjohnson:

So in short... You got the lineman for the job... Cool. I can mostly summarize in layman's terms. The shunt (attenuator) was there because there was a hot (or bad) 760mhz tap somewhere upstream and your signal was too high. The original installer put a band-aid on the issue which doesn't work with D3 as well as it does with the older Docsis specs, if at all. Your channels rotate frequencies depending on the demands of that particular system and one or more of your area's downstream channels are outside of that 760mhz range therefore throwing your whole system off balance and probably was not bonding because of the bad channel...

Re: [Speed] new "Performance Promo" is mostly unusable

Fri, 09 Nov 2012 16:35:53 EDT

bobjohnson posted :

said by deepwoods:

In speaking with the tech, he said until around 2 months ago, it WAS congestion as they added two channels at that point. Now it is not, and he pretty much assured me of that.

That's what DOCSIS 3.0 is supposed to do. Provide faster speeds and add more bandwidth for everyone.

said by deepwoods:

If you are "inside" you can research this. Santa Cruz,CA was only upgraded a couple of months ago. Prior to that is was apparently fugly.

I understand the system but have no association with Comcast.

said by deepwoods:

But in the absence of facts, versus conjecture, how would YOU depict time of day cratering? Just asking. :-)

Actually, technically speaking it is or was congestion causing your slowdowns. ;) The problem isn't a congested node though. Even though they added channels your modem and the areas modems weren't able to use all of them so the root cause of the problem was actually in your neighborhood's lines but once everyone started using them there weren't enough usable channels to provide everyone with enough bandwidth to stay at speed, as the tech said he could see the ups and downs on the whole node. Since they are able to utilize all the available channels you shouldn't have the issue anymore.

edit: I can't spell.
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Re: [Speed] new "Performance Promo" is mostly unusable

Fri, 09 Nov 2012 16:29:31 EDT

EG posted : Also, there may be something (some kind of machinery / equipment) that may be kicking on at around the same time in the neighborhood (close proximity to cable lines / hardware) that may be injecting noise in to the system..

Re: [Speed] new "Performance Promo" is mostly unusable

Fri, 09 Nov 2012 16:22:38 EDT

NetFixer posted :

said by deepwoods:

But in the absence of facts, versus conjecture, how would YOU depict time of day cratering? Just asking. :-)

One simple explanation is that time of day can also mean temperature changes. Those temperature changes cause expansion and contraction which can cause connection problems (especially with loose or corroded connections). Temperature changes also mean resistance changes in the coax and in other components in the connection, and that can also have an effect.

You have to remember that the actual signals are analog, not digital (that is why you have to use a modem*), and anything in the path that causes the analog signal strength or quality to vary, can produce unpleasant results on the digital and IP side of things.

* »en.wikipedia.org/wiki/Modem

quote:
A modem (modulator-demodulator) is a device that modulates an analog carrier signal to encode digital information, and also demodulates such a carrier signal to decode the transmitted information. The goal is to produce a signal that can be transmitted easily and decoded to reproduce the original digital data. Modems can be used over any means of transmitting analog signals, from light emitting diodes to radio.

--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

Re: [Speed] new "Performance Promo" is mostly unusable

Fri, 09 Nov 2012 15:25:49 EDT

Cheese posted : That would be nice :)

Re: [Speed] new "Performance Promo" is mostly unusable

Fri, 09 Nov 2012 15:20:25 EDT

deepwoods posted : It's all good. No harm, no offense.

But I have been frustrated by lack of facts. I'm hoping a root cause is within reach.

Re: [Speed] new "Performance Promo" is mostly unusable

Fri, 09 Nov 2012 15:15:36 EDT

Cheese posted : I was making fun of your original stance that it couldn't be anything BUT congestion. I guess I should have put the sarcasm tag on my post.

Re: [Speed] new "Performance Promo" is mostly unusable

Fri, 09 Nov 2012 15:05:24 EDT

deepwoods posted : In speaking with the tech, he said until around 2 months ago, it WAS congestion as they added two channels at that point. Now it is not, and he pretty much assured me of that.

If you are "inside" you can research this. Santa Cruz,CA was only upgraded a couple of months ago. Prior to that is was apparently fugly.

I only found this out today. I've overjoyed that we do not have congestion.

But in the absence of facts, versus conjecture, how would YOU depict time of day cratering? Just asking. :-)

Re: [Speed] new "Performance Promo" is mostly unusable

Fri, 09 Nov 2012 14:56:55 EDT

Cheese posted : Come on man, it was congestion! ;) :p

Re: [Speed] new "Performance Promo" is mostly unusable

Fri, 09 Nov 2012 14:39:17 EDT

bobjohnson posted : So in short... You got the lineman for the job... Cool. I can mostly summarize in layman's terms. The shunt (attenuator) was there because there was a hot (or bad) 760mhz tap somewhere upstream and your signal was too high. The original installer put a band-aid on the issue which doesn't work with D3 as well as it does with the older Docsis specs, if at all. Your channels rotate frequencies depending on the demands of that particular system and one or more of your area's downstream channels are outside of that 760mhz range therefore throwing your whole system off balance and probably was not bonding because of the bad channel...
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Re: [Speed] new "Performance Promo" is mostly unusable

Fri, 09 Nov 2012 14:04:25 EDT

deepwoods posted : UPDATE: Friday morning.

SUMMARY: After installing their DOCSIS 2.0 modem (a Motorola of some flavor) ran for 30 hours without issue (averaging 15/8 speeds), and thus avoided the afternoon cratering. We did install one of their DOCSIS 3 units, and it behaved exactly like my owned one. So we installed the 2.0 to see what happens over time.

The second level tech (one step above the installer, but not into the core routers/gateways I presume) arrived this morning and he described having changed out three things upstream.

Changed: removed a 10db shunt on my physical drop as he found it was causing all sorts of "reflections" and replaced it with a three way split, with two of the drops capped off which he says imparts a smoother attenuation - (just repeating what he said folks, he appears to be pretty experienced)

The 10db was installed because my Upstream Receive Power was measuring over 12db, and apparently that is bad but no one has described how that manifests itself and it surely doesn't explain time of day cratering. The number is now almost 0, and this morning's tech says it is as close to ideal as he can make it.

Changed: two unnamed connection points/taps up the pipe. He mentioned the new ones were 1Ghz versus the 750Mb ones in place - one of you might be able to translate this? He said he was able to see the "modem signatures" of my neighborhood and we were all showing the same irregular hills and valleys. He said after he made these changes he measured and got a lot more level and less hill and valley (tech talk ha ha)

bobjohnson - he said these can degrade when it gets hot, is this what you alluded to in a previous reply?

Previously, jacked into the green box he was unable to login to one of the channels as I previously reported. Now he can login and said everything is pretty much on spec.

SO.....I cut over to my ARRIS 822G, the DOCSIS 3 modem. It's nearly 11:00 AM here now, so in the next 3-5 hours we will either continue to run at splendid speeds or augur in again. If we augur, I will revert to the DOCSIS 2.0 and report to the local Field Supervisor of having done so.The field tech said the trucks will roll until they figure this out. Nice people.

Speeds, for clarity - on my drop this morning...these speeds are NO DIFFERENT than I was seeing before parts were swapped, including the 10db attenuator. Just for clarity, nothing has changed unless it holds these speeds ALL day.

DOCSIS 2 modem - ~ 15/ ~8
DOCSIS 3 modem - ~ 21/ ~ 35

Kinda liking what apparently is the channel bonding taking place. :-)

I'll post back after we see how it flies over the course of what historically we call the Bad Hours.

patrick

Re: [Speed] new "Performance Promo" is mostly unusable

Thu, 08 Nov 2012 16:37:08 EDT

bobjohnson posted : Wow! Learn something new every day... I've heard of them losing a channel and dropping off but it's odd that it's at certain times of the day and not all the time. Maybe they are rotating channels at certain times of the day to adjust for usage? That would be about the only explanation for your timed issue... Hopefully, they will get everything back in order for you...

Re: [Speed] new "Performance Promo" is mostly unusable

Thu, 08 Nov 2012 15:36:28 EDT

PhReE5 posted :

said by deepwoods:

As you said, it is some scenario, perhaps unanticipated with the way the spec is implemented, that results in this (apparently poor handling of a failed channel). But I am GUESSING. :-)

If this is the case it seems pretty sad. I have seen a few other forum users with an issue on one or two channels, which causes the whole connection to go to crap. It sure would be nice if the modems could handle something like that a bit more gracefully.

It would be interesting to get a look at the signals when your speeds are slow and see if you can see anything odd with one of the channels.

Re: [Speed] new "Performance Promo" is mostly unusable

Wed, 07 Nov 2012 21:03:07 EDT

pflog posted :

said by NetFixer:

said by deepwoods:

But at least I an exonerated from having fabricated a story...

Indeed, I meant no disrespect. Congestion just didn't add up! In any event, sounds like the OP is on their way to a solution, hopefully. :)
--
"Women. Can't live with 'em, pass the beer nuts." -Norm

Re: [Speed] new "Performance Promo" is mostly unusable

Wed, 07 Nov 2012 20:40:02 EDT

NetFixer posted :

said by deepwoods:

But at least I an exonerated from having fabricated a story...

I don't think that anyone here even suggested that you had fabricated a story, only that your automatic assumption of congestion was not likely on a DOCSIS 3 16mbps downstream connection with 6 downstream bonded channels.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

Re: [Speed] new "Performance Promo" is mostly unusable

Wed, 07 Nov 2012 20:34:38 EDT

deepwoods posted : Yeah, I did. No one has said anything. It may be simply that they lack any perspective or are not here at worst times, etc. My neighbors are 386/4MB RAM, ex-modem users....there is no place like numb.

As you said, it is some scenario, perhaps unanticipated with the way the spec is implemented, that results in this (apparently poor handling of a failed channel). But I am GUESSING. :-)

I think that is logical. The good news: both tech folks saw it and saw the results and showed me the wonky channel. Something will change - or it won't . But at least I an exonerated from having fabricated a story and, more importantly, IT IS NOT MY PURCHASED MODEM. ha ha ha

Re: [Speed] new "Performance Promo" is mostly unusable

Wed, 07 Nov 2012 20:08:50 EDT

pflog posted :

said by deepwoods:

Until the channel gets sorted, even they would not rule it out.

This channel issue does not explain the clockwork-like time of day slowness....

I really don't see how it's congestion given you're getting 20 Mbps easily on a single channel that has a maximum of 39 Mbps (after overhead). More likely the hosed channel is causing the modem to shuffle things dynamically and it's wreaking havoc. Did you ask if others had reported problems in your vicinity?
--
"Women. Can't live with 'em, pass the beer nuts." -Norm

Re: [Speed] new "Performance Promo" is mostly unusable

Wed, 07 Nov 2012 20:04:07 EDT

deepwoods posted : Until the channel gets sorted, even they would not rule it out.

This channel issue does not explain the clockwork-like time of day slowness....

Re: [Speed] new "Performance Promo" is mostly unusable

Wed, 07 Nov 2012 20:00:20 EDT

pflog posted : So...not congestion eh? :p

Glad they're on the trail...sounds like if they've isolated a specific channel, it should be much easier for them to diagnose and fix!
--
"Women. Can't live with 'em, pass the beer nuts." -Norm

Re: [Speed] new "Performance Promo" is mostly unusable

Wed, 07 Nov 2012 19:56:06 EDT

deepwoods posted : UPDATE: two technicians (field tech and upstream network tech) spent almost four hours working on my situation.

Interim conclusion: there is a single wonky channel which they tested and could not even login to, in order to do testing. Something is wrong upstream.

STATUS: neither my ARRIS 822G nor their ARRIS 722 nor their XFINITY super-duper modems (all DOCSIS 3.0 spec) behave any differently. In other words, it is not my (owned) modem. It is how the DOCSIS 3.0 modems are connecting in my specific location. It may be the one wonky channel since the 3.0 modems bond multiple channels - but that is to be determined.

RIGHT NOW: I am using a loaned (hence leased $$$ ) 2.0 Motorola modem. It is running at advertised speeds (~20/7) and not augured in. Direct replacement and reprovisioning of ANY of the 3.0 modems results in the late afternoon cratering. We proved this.

Remaining to see: what the techs find out and get repaired, and then reprovision my 3.0 modem.

This much is certainty, here at my location....

The 3.0 modems (any of them) when not connecting to the wonky channel (or whatever proves to be the root cause) manage 15-25 down, and 30-40 up. With ease.

The 2.0 modem connects at 15-25 down, and 6-8 up. With ease.

More to follow.

Re: [Speed] new "Performance Promo" is mostly unusable

Tue, 06 Nov 2012 18:26:18 EDT

deepwoods posted : I'll post the outcome bobjohnson.

There is something very odd about this. I worked in International networking for 35 years, and have very good instincts about net issues. I also understand all seven OSI layers like the back of my hand, so my "smoke detection" filters are acute.

This is stinky, and I wish to understand the root cause.

Re: [Speed] new "Performance Promo" is mostly unusable

Tue, 06 Nov 2012 18:18:16 EDT

bobjohnson posted :

said by deepwoods:

Thanks bobjohnson.

If COMCAST can actually show up at my residence, I'll share this with the tech.

It always helps when they show up ;) BTW my case was an exception to the norm but sounds very similar. I would like to know the result of your service call as this could be very helpful to similar issues posted around the forum. Thanks and good luck.
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Re: [Speed] new "Performance Promo" is mostly unusable

Tue, 06 Nov 2012 18:05:47 EDT

deepwoods posted : Thanks bobjohnson.

If COMCAST can actually show up at my residence, I'll share this with the tech.

Re: [Speed] new "Performance Promo" is mostly unusable

Tue, 06 Nov 2012 17:55:07 EDT

bobjohnson posted : I had a customer seeing the same thing a few weeks ago. They had an aerial drop (I replaced), all the coax was fairly new and they were losing signal from about 3pm to 7pm therefore the connection was dropping off, boxes were pixelating and such... The sun was heating up the splitter on the side of the house and causing the issue... Bad splitters and coax are hard to diagnose but are usually the cause of your type of issue.
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Re: [Speed] new "Performance Promo" is mostly unusable

Tue, 06 Nov 2012 17:07:35 EDT

deepwoods posted : You're wrong. You are applying what is true in many places, to ALL places - and this is a fallacy.

UPDATE: COMCAST dispatched a tech to an address in Berkeley, which is roughly 75 miles North of me. My link is so augured in I am barely able to post this. My NEW appointment is tomorrow at noon Pacific Time.

I was also advised, even though this install is a week old, it may be a billable call since it is customer owned gear.

This is fabulous service.

Re: [Speed] new "Performance Promo" is mostly unusable

Tue, 06 Nov 2012 16:50:03 EDT

rody_44 posted : Congestion would start late afternoon not early afternoon. congestion is not a problem on comcasts network.

Re: [Speed] new "Performance Promo" is mostly unusable

Tue, 06 Nov 2012 16:30:00 EDT

pflog posted :

said by deepwoods:

Agree. it'll get fixed, or it won't. I'll let you know. :-)

Good luck! Hope they identify it at least and fix it if possible for you today :)
--
"Women. Can't live with 'em, pass the beer nuts." -Norm

Re: [Speed] new "Performance Promo" is mostly unusable

Tue, 06 Nov 2012 16:27:58 EDT

deepwoods posted : Agree. it'll get fixed, or it won't. I'll let you know. :-)

Re: [Speed] new "Performance Promo" is mostly unusable

Tue, 06 Nov 2012 16:22:17 EDT

pflog posted :

said by deepwoods:

It does build gradually. It starts and slowly goes down. It is slower in stages after 10 or 11 and it is hitting the peak now.

IT IS CONGESTION.

It could be, but I doubt it. Guess you'll find out once the tech gets there. At least they'll be there during the slow periods.
--
"Women. Can't live with 'em, pass the beer nuts." -Norm

Re: [Speed] new "Performance Promo" is mostly unusable

Tue, 06 Nov 2012 16:20:47 EDT

deepwoods posted : It does build gradually. It starts and slowly goes down. It is slower in stages after 10 or 11 and it is hitting the peak now.

IT IS CONGESTION.

Re: [Speed] new "Performance Promo" is mostly unusable

Tue, 06 Nov 2012 16:18:26 EDT

pflog posted : I don't think congestion would start around this time. It would also tend to slowly build up, not be an immediate degradation of speeds.

Obviously something is occurring around that time each day, but it could just be someone who works the night shift waking up, turning on their old TV that has a noise/ingress issue or something that's hosing things.
--
"Women. Can't live with 'em, pass the beer nuts." -Norm

Re: [Speed] new "Performance Promo" is mostly unusable

Tue, 06 Nov 2012 16:13:58 EDT

deepwoods posted : UPDATE: waiting for the COMCAST truck...

Like clockwork, shortly after noon PT, my link started cratering. It was behaving close to expected rates all morning, like normal.

Number of bonded channels be damned, this is congestion.

As of now, 1:10 PM, for example, I time out attempting to use the XFINITY speed test. I time out attempting to use speedtest.net. I am able to reach speakeasy's test, and manage a 0.69Mbps download and then IT times out trying to load the upload test.

The timing of the truck visit could not be better. I'm anticipating "you need to use our rental modem" and "let's reset the modem", ad nauseum.

Yes, I am getting cynical.

Re: [Speed] new "Performance Promo" is mostly unusable

Tue, 06 Nov 2012 13:36:51 EDT

deepwoods posted : I have a truck scheduled to roll today between 2 and 4 PT.

The more I have investigated this (local users, neighbors, the COMCAST forum), the more likely it may be a result of an oversubscribed gateway.

I realize for most of the country that is a thing of the past - not here. And even with multiple bonded channels - if the gateway is under water the number of channels only makes it worse.

This is the same local COMCAST who charge the same for 12 HD channels on cable as they charge in Berkeley for 50+ HD channels. In other words, this is not a high end head end, and I have a very bad sense about the outcome.

I will happily post the opposite if they manage to make it work.

Re: [Speed] new "Performance Promo" is mostly unusable

Mon, 05 Nov 2012 19:17:56 EDT

deepwoods posted : Great feedback. I appreciate the confirmation. I will plagiarize the combined knowledge from this forum and speak with them first thing.

There are too many people using this for it to be as bad as it is for me. It MUST be a configuration issue, or multiple of same.

Re: [Speed] new "Performance Promo" is mostly unusable

Mon, 05 Nov 2012 19:16:01 EDT

deepwoods posted : Thanks. That is really good to know.

I have the installer's phone number and I'l be calling him tomorrow AM to come back and sort this out.

Re: [Speed] new "Performance Promo" is mostly unusable

Mon, 05 Nov 2012 19:15:59 EDT

JohnInSJ posted : T3 timeouts happen when the modem loses sync.

Your timeouts happened around or after noon, when you report speed issues.

That, and your totally misconfigured speed, indicate something is way off in your install. In other words, it's local to your install. Call them up or post in comcast direct and have them back out.

Oh, and verify you're provisioned right, your speed isn't right.
--
My place : »www.schettino.us

Re: [Speed] new "Performance Promo" is mostly unusable

Mon, 05 Nov 2012 19:14:41 EDT

pflog posted :

said by deepwoods:

No, it was a Comcast install.The log errors seems to indicate connectivity. But the connectivity it seems to reflect "T3 timeout". That seems like upstream to me.

The thing is, this connectivity would be a constant, would it not? Like I said in the post, early AM and the connection flies. Then it slowly starts to augur in. That, in my humble view, is misconfig or congestion,

There is almost 0 chance it's congestion with you having 6 downstream bonded channels and 3 upstream bonded channels.
--
"Women. Can't live with 'em, pass the beer nuts." -Norm

Re: [Speed] new "Performance Promo" is mostly unusable

Mon, 05 Nov 2012 19:12:41 EDT

deepwoods posted : No, it was a Comcast install.The log errors seems to indicate connectivity. But the connectivity it seems to reflect "T3 timeout". That seems like upstream to me.

The thing is, this connectivity would be a constant, would it not? Like I said in the post, early AM and the connection flies. Then it slowly starts to augur in. That, in my humble view, is misconfig or congestion,

Re: [Speed] new "Performance Promo" is mostly unusable

Mon, 05 Nov 2012 19:08:16 EDT

JohnInSJ posted :

said by ExoticFish:

It shows 7down 1.5 up sustained. You're getting 18ish with PowerBoost.

Ah good catch. He's also got 6 down channels and 3 up, so it's HIGHLY unlikely that this is a node congestion issue. Plenty of errors in the logs too. Smells like something not great with the coax. Was this a self install?
--
My place : »www.schettino.us

Re: [Speed] new "Performance Promo" is mostly unusable

Mon, 05 Nov 2012 19:00:53 EDT

ExoticFish posted : It shows 7down 1.5 up sustained. You're getting 18ish with PowerBoost.
--
»www.VAJeeps.com

Re: [Speed] new "Performance Promo" is mostly unusable

Mon, 05 Nov 2012 18:56:07 EDT

NetFixer posted : An overcrowded node (and here I am using the network engineer's generic definition of node, not Comcast's limited and redefined definition for a fiber-coax media converter), can happen with any shared network. An extremely overcrowded access concentrator was one of the reasons I dropped AT&T DSL.

What you are seeing used to be quite common on Comcast. But for the most part it has been fixed by their DOCSIS 3 upgrades (which is not to say that some areas might not still have that problem). You might try to get Comcast to re-provision your account and make sure that you have the proper config file pushed to your modem to see if that helps.

On thing you might try is to clone the MAC address of one of your PCs into the WAN interface of your Juniper firewall (and then reboot both the modem and the firewall). That might get you a new DHCP assigned address in a different IP address block than you currently have; and that might mean different routing and better performance. I have seen that improve things on Comcast connections (but it is a long shot).
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

Re: [Speed] new "Performance Promo" is mostly unusable

Mon, 05 Nov 2012 18:50:57 EDT

deepwoods posted : Thank you. What DOES it show? It's a new tool to my eyes.

Re: [Speed] new "Performance Promo" is mostly unusable

Mon, 05 Nov 2012 18:48:38 EDT

deepwoods posted : Yeah...but until COMCAST replies to me it is all I can speculate. This IS Santa Cruz, and the local Comcast is infamous, which you may not know.

Re: [Speed] new "Performance Promo" is mostly unusable

Mon, 05 Nov 2012 18:48:38 EDT

ExoticFish posted : Your shaperprobe results are not showing a 15meg connection.
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»www.VAJeeps.com

Re: [Speed] new "Performance Promo" is mostly unusable

Mon, 05 Nov 2012 18:43:42 EDT

JohnInSJ posted : post in comcast direct: »Comcast Direct

It's been many many years sine the answer was "oversubscribed"
--
My place : »www.schettino.us

Re: [Speed] new "Performance Promo" is mostly unusable

Mon, 05 Nov 2012 18:34:34 EDT

deepwoods posted : Thanks - that's a reasonable reply.

Problem is, the bad performance is clearly associated with time of day. At times it runs at wire speed (20 down and 10 or so up). But "waking hours" and ALL weekend it is essentially unusable. And, that's with one person OR three people. None is doing anything but page loads.

Were there an issue with QOS (which I do not set) it would be constant.

This is up the pipe, and either a misconfiguration or - as i suspect - over provisioned. I am happy to retract the latter when it gets resolved. :-)

Re: [Speed] new "Performance Promo" is mostly unusable

Mon, 05 Nov 2012 18:31:05 EDT

NetFixer posted : Have you checked your Juniper firewall QoS settings?

After I migrated to Comcast from dual 3 mbps DSL circuits going through a Cisco dual WAN router, I also initially saw really crappy performance.

I checked and double checked my router/firewall settings, and everything looked as is should. I had previously setup QoS to optimize my slower DSL connections for VoiP, and after I changed the WAN settings from dual WAN PPPoE to a single WAN with DMZ for the new Comcast connection, those old QoS settings had seemingly been deleted. However, even though I could no longer see those old QoS config settings, they were still being used by the router. It took a factory default reset of the router, and manual reentry of all of my firewall rules to get proper performance with the new Comcast connection.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

Re: [Speed] new "Performance Promo" is mostly unusable

Mon, 05 Nov 2012 18:27:06 EDT

deepwoods posted : You're joking, right?

it's a 20 (burst) and regular 15Mb/sec connection. I was on a 6Mb/sec connection and it was fine. This is not.

Your response confuses me. If anything, it should be 2x what I was using.

Re: [Speed] new "Performance Promo" is mostly unusable

Mon, 05 Nov 2012 18:23:24 EDT

ExoticFish posted : You're on a low end speed package. If you've got several people using that connection isn't going to be slow. Your signal levels aren't terrible so it's not a service problem. You may want to simply move up a speed tier.
--
»www.VAJeeps.com

Topic '[Speed] new &quot;Performance Promo&quot; is mostly unusable' in forum 'Comcast HSI' - dslreports.com

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Re: [Speed] new &quot;Performance Promo&quot; is mostly unusable

Re: [Speed] new &quot;Performance Promo&quot; is mostly unusable

Re: [Speed] new &quot;Performance Promo&quot; is mostly unusable

Re: [Speed] new &quot;Performance Promo&quot; is mostly unusable

Re: [Speed] new &quot;Performance Promo&quot; is mostly unusable

Re: [Speed] new &quot;Performance Promo&quot; is mostly unusable

Re: [Speed] new &quot;Performance Promo&quot; is mostly unusable

Re: [Speed] new &quot;Performance Promo&quot; is mostly unusable

Re: [Speed] new &quot;Performance Promo&quot; is mostly unusable

Re: [Speed] new &quot;Performance Promo&quot; is mostly unusable

Re: [Speed] new &quot;Performance Promo&quot; is mostly unusable

Re: [Speed] new &quot;Performance Promo&quot; is mostly unusable

Re: [Speed] new &quot;Performance Promo&quot; is mostly unusable

Re: [Speed] new &quot;Performance Promo&quot; is mostly unusable

Re: [Speed] new &quot;Performance Promo&quot; is mostly unusable

Re: [Speed] new &quot;Performance Promo&quot; is mostly unusable

Re: [Speed] new &quot;Performance Promo&quot; is mostly unusable

Re: [Speed] new &quot;Performance Promo&quot; is mostly unusable

Topic '[Speed] new "Performance Promo" is mostly unusable' in forum 'Comcast HSI' - dslreports.com

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable

Re: [Speed] new "Performance Promo" is mostly unusable