dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
5
share rss forum feed

deepwoods

join:2011-07-07
Berkeley, CA
reply to JohnInSJ

Re: [Speed] new "Performance Promo" is mostly unusable

Great feedback. I appreciate the confirmation. I will plagiarize the combined knowledge from this forum and speak with them first thing.

There are too many people using this for it to be as bad as it is for me. It MUST be a configuration issue, or multiple of same.


deepwoods

join:2011-07-07
Berkeley, CA

I have a truck scheduled to roll today between 2 and 4 PT.

The more I have investigated this (local users, neighbors, the COMCAST forum), the more likely it may be a result of an oversubscribed gateway.

I realize for most of the country that is a thing of the past - not here. And even with multiple bonded channels - if the gateway is under water the number of channels only makes it worse.

This is the same local COMCAST who charge the same for 12 HD channels on cable as they charge in Berkeley for 50+ HD channels. In other words, this is not a high end head end, and I have a very bad sense about the outcome.

I will happily post the opposite if they manage to make it work.


deepwoods

join:2011-07-07
Berkeley, CA

UPDATE: waiting for the COMCAST truck...

Like clockwork, shortly after noon PT, my link started cratering. It was behaving close to expected rates all morning, like normal.

Number of bonded channels be damned, this is congestion.

As of now, 1:10 PM, for example, I time out attempting to use the XFINITY speed test. I time out attempting to use speedtest.net. I am able to reach speakeasy's test, and manage a 0.69Mbps download and then IT times out trying to load the upload test.

The timing of the truck visit could not be better. I'm anticipating "you need to use our rental modem" and "let's reset the modem", ad nauseum.

Yes, I am getting cynical.



pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

1 recommendation

I don't think congestion would start around this time. It would also tend to slowly build up, not be an immediate degradation of speeds.

Obviously something is occurring around that time each day, but it could just be someone who works the night shift waking up, turning on their old TV that has a noise/ingress issue or something that's hosing things.
--
"Women. Can't live with 'em, pass the beer nuts." -Norm


deepwoods

join:2011-07-07
Berkeley, CA

It does build gradually. It starts and slowly goes down. It is slower in stages after 10 or 11 and it is hitting the peak now.

IT IS CONGESTION.



pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

said by deepwoods:

It does build gradually. It starts and slowly goes down. It is slower in stages after 10 or 11 and it is hitting the peak now.

IT IS CONGESTION.

It could be, but I doubt it. Guess you'll find out once the tech gets there. At least they'll be there during the slow periods.
--
"Women. Can't live with 'em, pass the beer nuts." -Norm

deepwoods

join:2011-07-07
Berkeley, CA

Agree. it'll get fixed, or it won't. I'll let you know.



pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

said by deepwoods:

Agree. it'll get fixed, or it won't. I'll let you know.

Good luck! Hope they identify it at least and fix it if possible for you today
--
"Women. Can't live with 'em, pass the beer nuts." -Norm